Blackboard Learn Logo Award Winner Product Badge
Blackboard Learn Logo Award Winner Product Badge
Anthology Inc.

Blackboard Learn

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Blackboard Learn
7.9 /10

What is Blackboard Learn?

Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.

Company Details


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Awards & Recognition

Blackboard Learn won the following awards in the Learning Management - Midmarket category

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Blackboard Learn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Blackboard Learn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

88 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blackboard Learn?

5% Negative
6% Neutral
89% Positive

Pros

  • Efficient Service
  • Respectful
  • Trustworthy
  • Security Protects

Feature Ratings

Average 83

Gradebook

86

Assessments and Quizzes

85

Course Management

84

Analytics and Reporting

84

Student Collaboration

84

Lesson Planning

84

3rd Party Integration

83

Customer Partner Training

81

Content Creation

80

Content Management

79

International Support

78

Vendor Capability Ratings

Average 79

Ease of Data Integration

83

Breadth of Features

82

Availability and Quality of Training

81

Ease of Implementation

80

Ease of IT Administration

79

Business Value Created

78

Vendor Support

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Quality of Features

77

Ease of Customization

74

Blackboard Learn Reviews

Sanjana B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent Online Learning Platform

Likeliness to Recommend

8 /10

What differentiates Blackboard Learn from other similar products?

Blackboard Learn is known for its higher cost compared to competitors. Some users find the software less intuitive and user-friendly. Additionally, Blackboard offers limited customization options for the course navigation menu.

What is your favorite aspect of this product?

The 'best feature,' if it could be called that, is simply that there are many ways of doing assessments: such as blogs and journals.

What do you dislike most about this product?

Failure to reach consensus on a matter. Some experts might not get a chance to participate. It limits the thought process to the person who will give more input on the matter. It’s time consuming as experts have to write and erase stuff.

What recommendations would you give to someone considering this product?

We use the latest version of the Ultra solution. There's always, with any tool, a simple, basic way of using the tool as the vendor supports it. That's the basics. Complications come if you're going to add content that goes beyond what is normally covered. Complications could happen. However, Collaborate isn't too complicated. Their alternative was annoying. It still is. When I'm teaching now with Ultra, I do two connections to Collaborate. One is with Chrome so that I can get past the tunnel of mirrors effect where there's an image within an image within an image, and it's a distraction. I have a second connection through Firefox.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Caring

Luke F.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Clunky and just not needed next to G. Classroom

Likeliness to Recommend

5 /10

What differentiates Blackboard Learn from other similar products?

It had a more responsive, easy to follow gradebook than Google Classroom.

What is your favorite aspect of this product?

The Gradebook.

What do you dislike most about this product?

The interface and setting up a class was just a bit more clunky and less intuitive than Google Classroom.

What recommendations would you give to someone considering this product?

Seriously try Google Classroom first. If it doesn't fulfill your organization's needs, I'd be shocked.

Pros

  • Reliable
  • Security Protects
  • Continually Improving Product

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Less Productive

davide a.

  • Role: Industry Specific Role
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Very satisfying with some pretty advanced features

Likeliness to Recommend

9 /10

What differentiates Blackboard Learn from other similar products?

It is excellent for students because it is easy to use, once you have set it up; not aware of others as good and intuitive for "beginners"-students as this

What is your favorite aspect of this product?

Collaborate, although it is a feature that you must purchase separately

What do you dislike most about this product?

It is easier to maintain but takes some time to set up the first time.

What recommendations would you give to someone considering this product?

Just purchase the features you sure you will be using, you will end up paying for something you might not use since the very beginning

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Continually Improving Product
  • Reliable

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