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Anthology Inc.

Blackboard Learn

Composite Score

7.9 /10

CX Score

8.2 /10

45 Reviews Write a Review

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What is Blackboard Learn?

Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.

Company Details

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Awards & Recognition

Blackboard Learn won the following awards in the Learning Management - Midmarket category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Contract Negotiation

2023

Blackboard Learn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Blackboard Learn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blackboard Learn?

5% Negative

5% Neutral

90% Positive

Pros

Efficient Service
Respectful
Trustworthy
Security Protects

Feature Ratings

Average 82

Gradebook

Assessments and Quizzes

Course Management

Analytics and Reporting

Student Collaboration

Lesson Planning

3rd Party Integration

Customer Partner Training

Content Creation

Content Management

International Support

Vendor Capability Ratings

Average 79

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Also Featured in...

Education Learning Management

Score 7.6

View Blackboard Learn in this category (opens in a new tab)

Blackboard Learn Reviews

Brittney D.

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

The Collaborative Classroom for Client Education

Likeliness to Recommend

7 /10

What differentiates Blackboard Learn from other similar products?

Blackboard Learn (LMS) isn't your typical software, but for educating and collaborating with clients on projects, it's a hidden gem.

What is your favorite aspect of this product?

Blackboard has been a game-changer for onboarding new clients and keeping them informed throughout a project. Sharing presentations, hosting Q&A forums, and tracking their progress – it's all there

What do you dislike most about this product?

There's a bit of a learning curve for those unfamiliar with LMS platforms. However, Blackboard offers decent user guides and tutorials

What recommendations would you give to someone considering this product?

Keep in mind it might be overkill if you simply need a basic video conferencing tool. However, if you're looking for a comprehensive platform to educate and collaborate with clients, it's a powerful option

Pros

Reliable
Trustworthy
Efficient Service
Transparent

Varun J.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Blackboard's best feature is data integration!

Likeliness to Recommend

10 /10

What differentiates Blackboard Learn from other similar products?

It's efficient and doesn't crash. I hate having to wait for data to upload and appear. So often I've seen errors happen or have to log in or out of my software but never with Blackboard.

What is your favorite aspect of this product?

It's optimized. No crashes or the serves ever being down is a pleasant surprise.

What do you dislike most about this product?

The content creation is a bit limited.

What recommendations would you give to someone considering this product?

It's definitely worth getting in the education space. Its convenient for people that aren't the most tech savvy.

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Cons

Less Inspiring

davide a.

Role: Industry Specific Role
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Very satisfying with some pretty advanced features

Likeliness to Recommend

9 /10

What differentiates Blackboard Learn from other similar products?

It is excellent for students because it is easy to use, once you have set it up; not aware of others as good and intuitive for "beginners"-students as this

What is your favorite aspect of this product?

Collaborate, although it is a feature that you must purchase separately

What do you dislike most about this product?

It is easier to maintain but takes some time to set up the first time.

What recommendations would you give to someone considering this product?

Just purchase the features you sure you will be using, you will end up paying for something you might not use since the very beginning

Pros

Performance Enhancing
Inspires Innovation
Continually Improving Product
Reliable

Blackboard Learn

What is Blackboard Learn?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

Blackboard Learn Ratings

84 Likeliness to Recommend

89 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Blackboard Learn?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Gradebook Includes an individual's marks, progress, and overall appraisal.

Assessments and Quizzes Includes time and attempt limits, question banks, block progression, and certificates.

Course Management Includes course descriptions, course requirements, and materials.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Student Collaboration Includes ability to view, share, and direct work between co-workers and students in or near real-time.

Lesson Planning Includes an objective, content, method, and evaluation of a particular lesson.

3rd Party Integration The system integrates with other 3rd party applications.

Customer Partner Training includes ability to share content externally with partners and customers

Content Creation Provides tools for creating content to be used and shared on the platform.

Content Management Includes collaboration, check-in/check-out, and version control.

International Support Includes ability to support multiple languages concurrently.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Education Learning Management

Blackboard Learn Reviews

Brittney D.

The Collaborative Classroom for Client Education

Likeliness to Recommend

Pros

Varun J.

Blackboard's best feature is data integration!

Likeliness to Recommend

Pros

Cons

davide a.

Very satisfying with some pretty advanced features

Likeliness to Recommend

Pros

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Feature Ratings

Gradebook

Assessments and Quizzes

Course Management

Analytics and Reporting

Student Collaboration

Lesson Planning

3rd Party Integration

Customer Partner Training

Content Creation

Content Management

International Support

Vendor Capability Ratings

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization