Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

9.2 /10
Category
Amazon Pay
9.2 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

93 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

0% Negative
2% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Efficient Service

Feature Ratings

Average 87

Mobile Payments

90

Security

89

Credit Card Processing

88

Digital Wallet Integration

88

Recurring Payments

88

E-Commerce Integration

88

Customer Support

87

POS Verification

87

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Ease of Data Integration

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Availability and Quality of Training

83

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Simon T.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use, time saver

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

The fact it can link with Amazon account is its USP as most people have this

What is your favorite aspect of this product?

Simple and as easy to use as any payment option with security

What do you dislike most about this product?

Not much to comment on !

What recommendations would you give to someone considering this product?

Easy business solution and most people have amazon

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Caring

Simon K.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Seamless transactions and reporting is really simple.

What is your favorite aspect of this product?

The integrations with this product are endless and help build trust with customers.

What do you dislike most about this product?

Nothing bad to report.

What recommendations would you give to someone considering this product?

It's been great for me worth a try!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Dev Jyoti ..

  • Role: Student Academic
  • Industry: Retail
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product, easy to use, highly recommended

Likeliness to Recommend

8 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay differentiates itself through tight integration with the Amazon ecosystem, offering users the convenience of using their Amazon account for transactions on external websites. The trusted brand, mobile-friendly design, Alexa integration, buyer protection, global reach, and support for subscription payments further contribute to its unique features in the online payment landscape.

What is your favorite aspect of this product?

If we were to imagine a hypothetical customer expressing a personal preference, they might appreciate the ease of use and familiarity that Amazon Pay brings to their online shopping experience. The convenience of using the same account for purchases across various websites, coupled with the reassurance of buyer protection, could be seen as a time-saving and secure way to shop online.

What do you dislike most about this product?

Some users have expressed concerns about the exclusivity tied to using their Amazon account for transactions with Amazon Pay. They may wish for more diverse payment options and occasionally cite potential integration challenges with certain platforms. Additionally, transaction fees are a common point of contention for both users and businesses.

What recommendations would you give to someone considering this product?

Consider Amazon Pay if you value the convenience of using your Amazon account for transactions and appreciate the brand's familiarity. Prioritize evaluating integration compatibility with your preferred platforms, understanding transaction fees, and exploring buyer protection features. Stay informed about updates and consider user reviews to make an informed decision based on your individual preferences and needs.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product