Amazon DSP Logo
Amazon DSP Logo
Amazon

Amazon DSP

Composite Score
7.6 /10
CX Score
7.7 /10
Category
Amazon DSP
7.6 /10

What is Amazon DSP?

Amazon DSP is a demand-side platform that allows you to programmatically buy ads to reach new and existing audiences on and off Amazon. Amazon DSP is available to both advertisers who sell products on Amazon and those who do not.

Company Details


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Awards & Recognition

Amazon DSP won the following awards in the Ad Tech category

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Amazon DSP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon DSP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon DSP?

2% Negative
19% Neutral
79% Positive

Pros

  • Reliable
  • Security Protects
  • Unique Features
  • Includes Product Enhancements

Feature Ratings

Average 81

Role-Based Access Controls

86

Data Management Platform Capabilities

85

Audience Identification

84

Audience Segmentation

84

Demand-Side Capabilities

82

Advertisement Placement

82

Advertisement Reporting

80

MarTech Ecosystem integration

77

Supply-Side Capabilities

75

Advertisement Content Curation

74

Vendor Capability Ratings

Average 80

Quality of Features

84

Vendor Support

82

Usability and Intuitiveness

82

Breadth of Features

81

Ease of Customization

81

Business Value Created

81

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Implementation

79

Ease of IT Administration

75

Amazon DSP Reviews

Christina H.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2024

Great platform that’s easy to use

Likeliness to Recommend

8 /10

What differentiates Amazon DSP from other similar products?

Use of their purchase data

What is your favorite aspect of this product?

Easy to use and the customer service is great

What do you dislike most about this product?

It’s limited to only being used within the Amazon ecosystem

What recommendations would you give to someone considering this product?

Easy to use but ensure you had a strong need for purchase data

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Less Performance Enhancing
  • Less Productive
  • Less Efficient Service

Saniya s.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Unparalleled audiences for retail and shopping

Likeliness to Recommend

8 /10

What differentiates Amazon DSP from other similar products?

We chose Amazon DSP because of the closed loop data around retail transactions as well as/profile verification of buyers. This purchase decision has avoided 3rd party cookie risks and enabled building clean room audience segments directly within the Amazon Marketing Cloud. We started our brand team journey in Gurgaon and for the first time could match a pre-action upper funnel display placement with a direct sale on-platform.

What is your favorite aspect of this product?

We've seen our return on ad spend go up by twenty two per cent since we were able to build ASIN-level lookalike segments. The real-time reporting API provides data to our local cloud storage that will allow us to program day-to-day inventory-based bid changes.

What do you dislike most about this product?

Line-item creation is a very manual process, with several duplicate steps to do simple optimizations.

What recommendations would you give to someone considering this product?

This programmatic platform is suitable for brands of CPGs that have existing retail operations. It should be completely ignored by service based companies, and B2B software vendors—they will not be able to use the dataset of the transactional audience to their advantage.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Fair
  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2025

"Powerful Platform with Room for Smarter

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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