Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 85

Collaboration

87

Deployment

86

Process Simulation and Execution

86

Form and Report Building

86

Process Modelling and Design

85

Knowledge and Document Management

85

Process Management

85

BPM Workflow and Approvals

85

Business Rules Management

84

Process Monitoring and Optimization

84

Analytics and Reporting

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Availability and Quality of Training

85

Quality of Features

84

Usability and Intuitiveness

84

Vendor Support

84

Airtable Reviews

Taylor S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Project and Task Management with Airtable

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Our company utilizes Airtable to record and organize all incoming, ongoing, and completed tasks. They put it to use all around the company. It's been a huge help in keeping tabs on everything from who's working on what to what's due when to who to contact and more. We've found it to be an invaluable resource for our business.

What is your favorite aspect of this product?

For the purpose of keeping tabs on and organizing my many design projects, I use Airtable. I am able to keep track of all my tasks and see at a glance how far along each of my active projects is. Important chores are less likely to be forgotten while using Airtable.

What do you dislike most about this product?

Appearance in the Workplace, You may alter the color of the dashboard and modify the overall look of the workplace. There are some default color options to choose from, but it would be much more convenient if users could also use a color picker or enter a hex code to select a color that more closely matched their brand's color scheme.

What recommendations would you give to someone considering this product?

Airtable is ideal if you want a list view of your projects and tasks along with some database capabilities. Airtable is not for you if you want to organize your work in tiles and update the status of your projects and tasks by dragging and dropping them into other columns.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

Khloe F. J.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Highly customizable for project management.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

I became more productive at work by delegating jobs and projects to my team; we devised a structure that allows everyone to work in an organized manner. I work with a big number of clients and use Airtable to track their activities and the performance of their operations. It's an excellent tool for organizing a to-do list or team chores, as well as planning and sharing project timelines to teams and clients. We can dramatically minimize the amount of meetings now that we can swiftly discuss workflows and projects online with real-time changes.

What is your favorite aspect of this product?

I enjoy that I can create and share dashboards with my direct reports, allowing me to monitor their workload and ensuring they are supported and monitored properly. This tool takes aspects of your project and allows you to allocate them to specific computer users or request input or permission from clients along the route. Another great feature of Airtable is the availability of command frames, which allow you to keep track of your work in a more seamless manner; it's a great tool for meeting deadlines.

What do you dislike most about this product?

I initially had some difficulty with the number of notifications and emails I received from Airtable, it has issues with handling communications between computers and sends a lot of spam via email. When you change the date of a project or task, the program seems to interpret it as a new project and your work may be lost. Another problem with this app is that it immediately starts to exceed the number of guests allowed for its license and starts a process to upgrade it to a more expensive version without warning; it would be much better if at least a warning or error message was sent to the user.

What recommendations would you give to someone considering this product?

To guarantee that your whole organization can utilize and engage in your dashboards, incorporate a range of different sections of your business in the initial setup. It is advised that you utilize the My Tasks tool to keep track of activities taken by your team while you are away or to track your progress on existing tasks. Another terrific tool for folks who desire outstanding graphical representation is the possibility to utilize Kanban boards. You may divide the project into columns and categorize jobs, resulting in different dashboards for each column.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Silvana G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Suitable and engaging workplace

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

The fact that almost every database product I explored was designed for enterprise-level enterprises and required a high learning curve just to get started. I merely required basic database capability and the ability to change individual or groups of entries quickly. This was wonderfully solved with AirTable.

What is your favorite aspect of this product?

Internal checks, which we may construct within our tasks, are fantastic. All checklists are simple to make and present us with a proportion of accomplishment as we proceed. All of its features save us as well as our project managers a lot of time by allowing us to get the information quickly we need regarding task progress without having to ask questions in emails.

What do you dislike most about this product?

While working with the Airtable business process management system, several third-party plugins cause issues. There have been moments when I've wished for the ease of Google Sheets and Microsoft Excel for arranging my data, such as the ability to visually combine cells or overlap certain rows, but not with the data actually.

What recommendations would you give to someone considering this product?

Numerous automation capabilities relieve you of tedious work and provide real peace of mind in the knowledge that everything is functioning properly. Although there is a little learning curve, I found Airtable to be extremely adaptable to your specific needs and perspectives on how to utilize the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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