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Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 85

Collaboration

87

Deployment

86

Process Simulation and Execution

86

Form and Report Building

86

Process Modelling and Design

85

Knowledge and Document Management

85

Process Management

85

BPM Workflow and Approvals

85

Business Rules Management

84

Process Monitoring and Optimization

84

Analytics and Reporting

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Availability and Quality of Training

85

Quality of Features

84

Usability and Intuitiveness

84

Vendor Support

84

Airtable Reviews

Georgina p.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fairly user-friendly and more potent

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Because it enables us to manage all of our clients in one spot, my team and I enjoy using Airtable. Initially, I thought it wouldn't really affect how we normally conduct business, but now I see how stupid I was. It is a highly versatile product that is able to meet all of our needs.

What is your favorite aspect of this product?

The option to tailor each of my boards is one of my favorite features. In addition, I can collaborate closely with my team by synchronizing our projects, talking about them, and using the shared notes we have. I can schedule my 30 days social media updates with the aid of Airtable. I am now more meticulous and proactive in my work thanks to the training and help their team has provided me.

What do you dislike most about this product?

Not everything is always as user-friendly as it could be. I occasionally create my own template after looking at dozens of others for inspiration. The process will take some time to finish, so be patient. The interface is usually simple to use after it has been set up.

What recommendations would you give to someone considering this product?

When it comes to complex business process management, Airtable is one of the more potent business process management tools that offer a lot of flexibility and time-saving benefits. For cooperative teams, exchanging and saving data on the cloud is simple. It's simple to access all of your info from various devices.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Annette B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A highly versatile product

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

My life has been significantly made easier by all of the functionality and I found features on Airtable, including record linkage, a wealth of practical apps and data visualization tools, and interaction with other platforms I commonly use. I have had a really good overall experience with Airtable.

What is your favorite aspect of this product?

I adore its recently added function, Interfaces which are really interesting and beneficial. Airtable has spared me from having to deal with Excel sheets, and I appreciate that now I can put my efforts into something more important. I primarily use Airtable to process user-researched data and I find it to be fairly user-friendly. The universe is filled with so many amazing things, it's completely amazing.

What do you dislike most about this product?

There is no choice for text editing. On the records, for instance, it is occasionally quite important to highlight a portion of the language by making it bold, but sadly, this is not yet achievable. Both administrators and users must learn how to use Airtable before starting working on it.

What recommendations would you give to someone considering this product?

Users of Airtable can work with a variety of data formats in a grid-based framework. Additionally, it makes it easier to create cloud-based applications that can be quickly linked with other infrastructures. Airtable is the industry leader in business process management and teamwork. So pick it confidently!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Effective Service

Sydney H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Airtable reduces admin work

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is used for cross-departmental collaboration on special projects. It aids a cross-functional team by allowing all members to view the project at once, make comments and assign tags, and monitor individual tasks. Only in the context of product-related initiatives do we employ it. They don't employ it throughout the company as a whole.

What is your favorite aspect of this product?

Airtable's flexible viewing options are one of the reasons I enjoy using the app. I don't have to worry about the confidentiality of other views being compromised while allocating them to different businesses. This is useful in any situation where data is regularly updated. Data in a particular view may be updated by both myself and external parties without disclosing sensitive information.

What do you dislike most about this product?

The inability to connect the bases was a problem. For this reason, it is necessary that all tables use the same base for computations. So, when many groups work on the same database at once, updating separate tables, the resulting database might quickly grow to be quite large and possibly unstable.

What recommendations would you give to someone considering this product?

Simple features like column types may be implemented in Airtable without the need for the complex and time-consuming functionalities of Excel. The application may be used to manage a wide variety of projects, from those requiring basic task tracking and labeling to those involving more intricate details and deadlines related to customer implementations.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Saves Time

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