Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Airtable
8.8 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Acts with Integrity
  • Friendly Negotiation

Feature Ratings

Average 85

Deployment

87

Business Rules Management

86

Process Modelling and Design

85

Form and Report Building

84

Process Management

84

Collaboration

84

Knowledge and Document Management

83

Process Monitoring and Optimization

83

Process Simulation and Execution

83

BPM Workflow and Approvals

81

Mobile

78

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Availability and Quality of Training

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Vendor Support

83

Breadth of Features

83

Quality of Features

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Airtable Reviews

Rebacca F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Airtable is making process management easy

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is very easy to use for all levels of users. It offers a wide range of templates to tailor various industrial requirements in the case of project management, CRM, and event planning. Also, its automation capabilities are highly friendly and integrate straight away into our workflow.

What is your favorite aspect of this product?

It is not limited to a few types of workflows or activities, It is flexible enough to modify itself according to the needs of different departments without demanding any external involvement. In this way, make it adaptable for various business scales such as for startups and for large enterprises.

What do you dislike most about this product?

I haven’t come across any of its negative aspects as it offers many beneficial features such as time tracking capabilities, permissions, reporting, and integration capabilities to streamline our workflow along with giving a deep view and strong hold on its functioning.

What recommendations would you give to someone considering this product?

With the proper deployment, training sessions, and automation capabilities, Airtable can become a valuable tool to streamline workflow and improve collaboration across team members. Keep an eye on the addition of new features to align them with your businesses.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2024

Great product

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Chirag M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2026

A Powerful Data Hub with AI capabilities

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

There are multiple reasons to choose airtable over others. While other products followed a strict way of data representation, Airtable on the other hand provides lot of options for users to chose from for the views, and each view option provided comes with their own advantages and intresting way of representing data... ANd secondly wiith the omni airtable has also been ai front in it. That makes lot of things now easier for users. It also comes with easy automations, can be easliy integrated in automation platforms natively like make.com or n8n and such platforms makes it easier to automate workflows and manage working on airtable.

What is your favorite aspect of this product?

Favorite aspect of this product for me is the ability to toggle between views depending on the type of data being looked at. that gives extra freedom to get more understanding behind the data from changing views. and also as an ai automation engineer for me automations around airtable made it the best use case for me to getting introduced to this platform.

What do you dislike most about this product?

Depends on 3rd party platforms for automations, it should be handled internally that would be helpful. thats the only thing i disliked of airtable.

What recommendations would you give to someone considering this product?

Start with free tier, then oberve how its being handled. understand the process exactly, Map columns check the data filled in inside all this...

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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