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Adobe Systems

Adobe Firefly

Composite Score

8.8 /10

CX Score

9.1 /10

43 Reviews Write a Review

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What is Adobe Firefly?

Firefly is a separate family of creative generative AI models coming to Adobe products, with an initial focus on image and text effect generation. Adobe Firefly uses generative AI and simple text prompts to create the highest quality output — beautiful images, text effects, and fresh color palettes.

Company Details

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Awards & Recognition

Adobe Firefly won the following awards in the AI Content Creation and Optimization category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

3 Top Rated Features

2025

Adobe Firefly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Firefly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Firefly?

0% Negative

5% Neutral

95% Positive

Pros

Continually Improving Product
Inspires Innovation
Respectful
Saves Time

Feature Ratings

Average 85

Image and Video Generation

Data Analysis

Artificial Intelligence and Natural Language Processing

Content Editor

Search Engine Optimization

Text-To-Image

Content Summarization

Social Media Integration

Data Protection and Security

Customization

Translation

Vendor Capability Ratings

Average 83

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Also Featured in...

AI Graphic Design

Score 8.4

View Adobe Firefly in this category (opens in a new tab)

Adobe Firefly Reviews

Jennifer M.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Reliable product!

Likeliness to Recommend

10 /10

What differentiates Adobe Firefly from other similar products?

Adobe firefly creates quality video and image content more than any other product I've used.

What is your favorite aspect of this product?

The background templates.

What do you dislike most about this product?

Nothing for now.

What recommendations would you give to someone considering this product?

It is easier to use the product on a desktop site than on mobile.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adobe Firefly

What is Adobe Firefly?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

Adobe Firefly Ratings

88 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Adobe Firefly?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Image and Video Generation Create images or videos based on textual input, or enhance existing media content with AI-generated elements.

Data Analysis Extract insights and trends from curated content helping users understand the context and preferences of an audience.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Content Editor Offer suggestions for improving the structure, coherence, and clarity of written content.

Search Engine Optimization Generate copy that is SEO-friendly. Identify low-ranking content. Prioritize and cluster keywords for a top SERP ranking.

Text-To-Image Refers to the process of generating content based on textual descriptions, such as images and video.

Content Summarization Automatically create concise summaries of longer pieces of content, such as articles or documents.

Social Media Integration Generate content suitable for various social media platforms, increasing relevant social media posts across all channels and networks.

Data Protection and Security Includes data encryption, data audit, and data compliance.

Customization Product or service can be altered to suit the requirements of the user, customer or business.

Translation Supports automatic translate to multiple languages.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

AI Graphic Design

Adobe Firefly Reviews

Jennifer M.

Reliable product!

Likeliness to Recommend

Pros

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Feature Ratings

Image and Video Generation

Data Analysis

Artificial Intelligence and Natural Language Processing

Content Editor

Search Engine Optimization

Text-To-Image

Content Summarization

Social Media Integration

Data Protection and Security

Customization

Translation

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training