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Adobe Systems

Adobe Connect

Composite Score

8.8 /10

CX Score

9.0 /10

461 Reviews Write a Review

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What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

2 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative

3% Neutral

92% Positive

Pros

Respectful
Caring
Appreciates Incumbent Status
Helps Innovate

Feature Ratings

Average 83

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Audio Controls

Application Share

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Average 81

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Ease of IT Administration

Vendor Support

Adobe Connect Reviews

Varun S.

Role: Vendor Management
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Master Video Tool

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It has better design and better connectivity and support all platform

What is your favorite aspect of this product?

I love this product because it is easy to use and user friendly

What do you dislike most about this product?

so far no complaint from the software.

What recommendations would you give to someone considering this product?

I will really recommend this product to my colleagues and all my known people

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shovesh Kumar B.

Role: Finance
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Modern & Intuitive Tool For Virtual Meetings

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

This tool is little different from other video conferencing tools. It has lots of features under this tool which makes it more modern, unique and intuitive. It gives freedom to hosts, presenters and users to explore the tool in various ways. Easy to join the community. Provides better experience by removing language barriers. Easy to share files and present to everyone. Whiteboard to create your data from scratch. It has lots of templates to create new rooms.

What is your favorite aspect of this product?

I usually love its UI which is very easy to navigate. Provides transition and animations which you can present in your meetings. Here you can communicate with other companies, colleagues, etc. Here participants can join from any browser without any downloads and installation. Can modify the room template with own company logo, background images and many more. During meeting host can create quizzes, Q&A session. Host can record the whole meeting and export to cloud storage too for future trainings. File sharing is easy and presenter can show the files to entire team without any hassle and all the processes are safe & secure with Adobe connect.

What do you dislike most about this product?

Sometimes this tool hangs up during meetings while all participants turn on their video. Audio quality is not up to the mark. Apart from that I have never faced any issue with this tool. It is improving day by day and providing more features with more flexibility.

What recommendations would you give to someone considering this product?

You will get more features in a single place. Currently I have faced audio quality issue but on every update their engineer team is working on improvement which gives a hope for the best. It has 30 days free trail period so you can try this tool and if it will be comfortable for you then you can go with premium plans. If you have small business and don't have such budget then you can go with Google meet or Zoom which provides free video conferencing facility with limited no of users.

Pros

Continually Improving Product
Trustworthy
Unique Features
Effective Service

Rachel B.

Role: Industry Specific Role
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Amazing web and video conferencing product

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is the only powerful product that organizes web and video conferencing I have used in my work experience.

What is your favorite aspect of this product?

It has powerful tools that provides strong network connections when organizing events and having departmental meetings. I can securely connect to my remote colleagues and discuss on various notes on particular project or tasks.

What do you dislike most about this product?

Adobe Connect have been very effective since we deployed it in our company.

What recommendations would you give to someone considering this product?

I recommend this great product to any company for effective video conferencing and online conversation.

Pros

Performance Enhancing
Inspires Innovation
Caring
Saves Time

Adobe Connect

What is Adobe Connect?

Company Details

Need Assistance?

Awards & Recognition

Adobe Connect Ratings

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Application Share Ability to share a single application only for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Screen Share Ability to share a computer screen for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Varun S.

Master Video Tool

Likeliness to Recommend

Pros

Shovesh Kumar B.

Modern & Intuitive Tool For Virtual Meetings

Likeliness to Recommend

Pros

Rachel B.

Amazing web and video conferencing product

Likeliness to Recommend

Pros

Most Popular Adobe Connect Comparisons

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Feature Ratings

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Audio Controls

Application Share

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Ease of IT Administration

Vendor Support