Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Adobe Systems

Adobe Connect

Composite Score

8.8 /10

CX Score

9.0 /10

461 Reviews Write a Review

Claim Software

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

2 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative

3% Neutral

92% Positive

Pros

Respectful
Caring
Appreciates Incumbent Status
Helps Innovate

Feature Ratings

Average 83

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Audio Controls

Application Share

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Average 81

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Ease of IT Administration

Vendor Support

Adobe Connect Reviews

Tapiwa P.

Role: Information Technology
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Excellence and Optimal Solutions

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect has presentation features like transitions and animations, which are important in communications.

What is your favorite aspect of this product?

Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired, it’s very easy to use and logon no issues with mainframe. It is possible to stream a presentation online.

What do you dislike most about this product?

Their closed caption pod has to be connected to an external service and Users joining via the web are less successful using all of the features.

What recommendations would you give to someone considering this product?

Share your screen and show content and Interact with users, Online training.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

James H.

Role: Industry Specific Role
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Amazing Video conferencing platform

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

I have no experience from similar Video conferencing platform.

What is your favorite aspect of this product?

It connects our teams with remote teams when implementing a joint task or a project through web conferencing. I also rely on it when taking my lessons on advancement of skills from my tutors. It helps us in our organization in convening our meetings especially during this period of Covid-19 pandemic.

What do you dislike most about this product?

I have not experienced any weak points of this platform during our meetings.

What recommendations would you give to someone considering this product?

Adobe Connect is strong platform that connects teams across networks effectively and I totally recommend it to any business enterprise.

Pros

Helps Innovate
Reliable
Performance Enhancing
Caring

Susan M.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Make your videoconferences

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Now I can communicate remotely regardless of the distance with Adobe Connect, it really is one of the best tools to carry out your videoconferences, webinars and online meetings, I have been able to greatly improve communication with my entire work environment and with my business clients.

What is your favorite aspect of this product?

Adobe Connect has undoubtedly been one of the best video conferencing software that I have been able to work with, since it allows me to communicate with all my clients and co-workers, it has excellent conference rooms, which are ideal to be able to carry out my meetings or webinars easily and simply, the audio and video quality with which I made my calls and video calls is exceptional, adobe Connect is excellent to be able to train all your work staff and to be able to communicate with your clients and colleagues remotely, thanks to Adobe Connect, I have been able to positively improve my entire work environment.

What do you dislike most about this product?

There is really nothing that I dislike about Adobe Connect, because it has an excellent communication environment so that you can make your video conferences easily, and it has excellent interactive chat, to which you can attach documents, files, upload links, etc.

What recommendations would you give to someone considering this product?

I recommend it to be able to hold your meetings remotely since it is a very easy to use application and you can use it from anywhere.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Adobe Connect

What is Adobe Connect?

Company Details

Need Assistance?

Awards & Recognition

Adobe Connect Ratings

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Application Share Ability to share a single application only for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Screen Share Ability to share a computer screen for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Tapiwa P.

Excellence and Optimal Solutions

Likeliness to Recommend

Pros

James H.

Amazing Video conferencing platform

Likeliness to Recommend

Pros

Susan M.

Make your videoconferences

Likeliness to Recommend

Pros

Most Popular Adobe Connect Comparisons

Zoom Workplace

Microsoft Teams

Google Meet

Webex Meetings

GoTo Meeting

TeamViewer Remote

Feature Ratings

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Audio Controls

Application Share

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Ease of IT Administration

Vendor Support