Adobe Campaign Logo
Adobe Campaign Logo
Adobe Systems

Adobe Campaign

Composite Score
7.9 /10
CX Score
8.4 /10
Category
Adobe Campaign
7.9 /10

What is Adobe Campaign?

Adobe Campaign pulls together cross-channel customer data into a single view and then puts it to work to create personalized cross-channel campaigns that meet customers where they’re at. See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

Company Details


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Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Marketing Project Management

89

Budgeting and Cost Allocation

86

Marketing Workflow Orchestration

86

Brand Tracking

83

MarTech Ecosystem integration

81

Collaboration Capabilities

81

Marketing Analytics

81

Marketing Asset Management

78

Role-Based Access Controls

75

Vendor Capability Ratings

Average 82

Breadth of Features

92

Usability and Intuitiveness

89

Business Value Created

89

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

80

Vendor Support

80

Quality of Features

80

Ease of Implementation

78

Ease of IT Administration

78

Ease of Customization

77

Ease of Data Integration

75

Adobe Campaign Reviews

Somya A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful tool for Marketing Automations.

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

Adobe Campaign differentiates itself by offering powerful cross-channel campaign management, enabling marketers to deliver personalized experiences across email, SMS, push notifications, and more—all from a single platform

What is your favorite aspect of this product?

its ability to orchestrate personalized, cross-channel customer journeys at scale

What do you dislike most about this product?

setting up and managing integrations or custom workflows often requires specialized knowledge.

What recommendations would you give to someone considering this product?

It’s a powerful platform best suited for enterprises with advanced, cross-channel marketing needs. You’ll get the most out of it if you’re already using other Adobe Experience Cloud tools, as the integration adds significant value.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing