Adobe Campaign Logo
Adobe Campaign Logo
Adobe Systems

Adobe Campaign

Composite Score
7.9 /10
CX Score
8.4 /10
Category
Adobe Campaign
7.9 /10

What is Adobe Campaign?

Adobe Campaign pulls together cross-channel customer data into a single view and then puts it to work to create personalized cross-channel campaigns that meet customers where they’re at. See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

Company Details


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Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Marketing Project Management

89

Budgeting and Cost Allocation

86

Marketing Workflow Orchestration

86

Brand Tracking

83

MarTech Ecosystem integration

81

Collaboration Capabilities

81

Marketing Analytics

81

Marketing Asset Management

78

Role-Based Access Controls

75

Vendor Capability Ratings

Average 82

Breadth of Features

92

Usability and Intuitiveness

89

Business Value Created

89

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

80

Vendor Support

80

Quality of Features

80

Ease of Implementation

78

Ease of IT Administration

78

Ease of Customization

77

Ease of Data Integration

75

Adobe Campaign Reviews

Vivek k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Personalization for the whole business.

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

adobe campaign changes the game for focused marketing because it lets you handle content in real time and reach a huge audience.

What is your favorite aspect of this product?

you can send custom emails, texts, and push notifications to more than a billion people across all platforms..

What do you dislike most about this product?

Many businesses may not be able to afford the prices..

What recommendations would you give to someone considering this product?

best for companies that want to send personalized ads on a lot of different channels at the same time with material that changes

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Ramaseshan N.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Best Campaign tool in the Market

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ABHISHEK C.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Enterprise-Grade Marketing Automation.

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

Because it lives within Adobe’s suite (Analytics, Experience Platform, Target, AEM, etc.), it can leverage unified data, content, and personalization capabilities in a way many standalone tools can’t easily match.

What is your favorite aspect of this product?

Unlike many email-focused tools, Adobe Campaign makes it possible to orchestrate coordinated messaging across email, SMS, push notifications, direct mail, and more, all while applying centralized segmentation and personalization logic. This makes it especially powerful for large organizations that need consistency and control across multiple touchpoints.

What do you dislike most about this product?

Implementations can be time-consuming and costly, especially compared to more plug-and-play platforms like HubSpot or Mailchimp.

What recommendations would you give to someone considering this product?

Because Adobe Campaign is feature-rich and complex, you’ll want both IT and marketing stakeholders engaged from the start — define roles, decision-making, and governance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing