Accelo Logo
Accelo Logo
Accelo

Accelo

Composite Score
7.7 /10
CX Score
8.0 /10
Accelo
7.7 /10

What is Accelo?

Accelo is used by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Accelo won the following awards in the Project Management - Midmarket category

Filter By

Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

3
Since last award

96 Plan to Renew

4
Since last award

88 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

3% Negative
8% Neutral
89% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Caring
  • Respectful

Feature Ratings

Average 84

Collaboration

90

Workflow Management

88

Planning and Scheduling

86

Calendar Integration

86

Project Invoicing and Accounting Integration

85

Email Synchronization & Tracking

85

Retainer Management

84

Time & Expense Tracking

84

Quote to Project Conversion

84

Resource Management

83

Budget Management

83

Vendor Capability Ratings

Average 84

Business Value Created

87

Breadth of Features

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

80

Accelo Reviews

Noah B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent for organizing and managing projects.

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

Accelo new reporting tools have enabled us to collect a lot more data, allowing us to create KPIs. Furthermore, it has assisted us in tracking hours in a very precise manner, which will assist us in ensuring that all of our labor is lucrative. I can neatly organize my work and swiftly review them all. It's simple to filter my projects and tasks based on who I allocated them to, and the search option is nice and useful if I need to find anything special. Accelo is very quick, so it can keep up with me when I'm in a rush and have a lot to accomplish.

What is your favorite aspect of this product?

Accelo is continually being updated, and the growth of reporting and customisation has enabled us to gather additional operational data. There are several features to accommodate various preferences. I can fine-tune my Accelo board based on what I want from my experience. I enjoy the bookmark on the home page because it inspires me when I need it. I really enjoy how the scheduling system shows how much time is on someone's schedule using a graph. The ability to automatically confirm or schedule tasks is also quite useful.

What do you dislike most about this product?

It might be difficult at times due to the chaos of everything on the screen. I find that there are too many stages involved in updating any schedule when using the schedule function, and it may be unpleasant to spend so much time on something that someone might fix with better code. However, our selections have grown since the first time we checked in.

What recommendations would you give to someone considering this product?

Accelo is a fantastic solution for managing everything (workflow, time tracking, CRM, sales/marketing, and so on) in one location. It is critical to configure Accelo correctly by knowing what each report need to perform properly, as going back and fixing problems might take a long time. Make sure you're familiar with all of the numerous ways to utilize Accelo; certain aspects took me a while to figure out. To prevent receiving too many email messages, experiment with alternative methods of using Accelo and examine your notification choices.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Eric H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Powerful platform, easy to learn.

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

We were able to consolidate and streamline our scheduling, project and service monitoring, and better see the labor and monetary sides of our job thanks to this platform. We can measure all indicators more effectively and in near real time, leading in increased earnings and customer happiness. I appreciate being able to see my colleague's correspondence with the client, which is useful if I need to refer to something that was previously discussed with the customer.

What is your favorite aspect of this product?

Accelo is a simple and straightforward project management solution. It's incredibly configurable; we can measure the time we spend working with a customer, altering tasks on a client file is simple, clients can see the status of their service, and I can share clients' accounts with colleagues who are working with me at the same time. weather. In most areas, the platform meets or exceeds our expectations, and the staff is eager to work on the areas where it falls short. Sales, training, and support respect our time and work fast to fix concerns.

What do you dislike most about this product?

Although it is extremely wonderful that the email function records the time spent creating or replying to an email, the format itself is not particularly tidy, which is why I don't really enjoy it. I like to continue using Outlook since the Accelo system can track your Outlook emails and connect them to the Accelo accounts of your clients.

What recommendations would you give to someone considering this product?

Please keep in mind that you are purchasing a unique product that will require some effort to customize to your specific needs. This is the nature of a bespoke system; the return on your effort and money with Accelo is well spent.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lunam A.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

The forecast is perfect software.

Likeliness to Recommend

8 /10

What differentiates Accelo from other similar products?

Focusing on what matters most allows us to reduce non-billable tasks like resource allocation, timesheet completion, project planning, etc. We can manage teams and projects using an all-in-one visual platform in a way that ensures everyone completes their fair share of work. Additionally, it enables us to plan our daily tasks more effectively and look months ahead of the project timetable. Additionally, it enables us to gain total financial and operational transparency across our portfolios, which aids in planning for business expansion and aids in strategic decision-making.

What is your favorite aspect of this product?

It provides helpful tools like resource scheduling and personal planning. Its appealing and straightforward design makes it possible to distinguish between the various jobs that might be used. The project’s completion time is shortened by the bar graphs’ simplicity of understanding. The software is very easy to use, making it a very pleasant experience. After using the software for a few days, the timelines are simple to understand.

What do you dislike most about this product?

This software needs to be updated as time goes on, so any minor flaws must be looked out for. Cyberspace is one of the most crucial matters.

What recommendations would you give to someone considering this product?

It is a simple and adaptable addition to our system applications that not only handles project assembly but also handles the responsibility of product sales by keeping a running watch on its production. It gives them all the knowledge they need to achieve all deadlines. By monitoring sales and manufacturing rates, a balance is struck between all processes, and the navigation is always excellent.

Pros

  • Performance Enhancing
  • Efficient Service
  • Saves Time
  • Generous Negotitation

Most Popular Accelo Comparisons