What is Accelo?
Accelo is used by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAccelo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Accelo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
3
Since last award
96 Plan to Renew
4
Since last award
88 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Trustworthy
- Acts with Integrity
- Caring
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Calendar Integration
Project Invoicing and Accounting Integration
Email Synchronization & Tracking
Retainer Management
Time & Expense Tracking
Quote to Project Conversion
Resource Management
Budget Management
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Sales
Projects
Tickets
Retainers
Billing
Reports
Integrations
Accelo Reviews
Noah B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Excellent for organizing and managing projects.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo new reporting tools have enabled us to collect a lot more data, allowing us to create KPIs. Furthermore, it has assisted us in tracking hours in a very precise manner, which will assist us in ensuring that all of our labor is lucrative. I can neatly organize my work and swiftly review them all. It's simple to filter my projects and tasks based on who I allocated them to, and the search option is nice and useful if I need to find anything special. Accelo is very quick, so it can keep up with me when I'm in a rush and have a lot to accomplish.
What is your favorite aspect of this product?
Accelo is continually being updated, and the growth of reporting and customisation has enabled us to gather additional operational data. There are several features to accommodate various preferences. I can fine-tune my Accelo board based on what I want from my experience. I enjoy the bookmark on the home page because it inspires me when I need it. I really enjoy how the scheduling system shows how much time is on someone's schedule using a graph. The ability to automatically confirm or schedule tasks is also quite useful.
What do you dislike most about this product?
It might be difficult at times due to the chaos of everything on the screen. I find that there are too many stages involved in updating any schedule when using the schedule function, and it may be unpleasant to spend so much time on something that someone might fix with better code. However, our selections have grown since the first time we checked in.
What recommendations would you give to someone considering this product?
Accelo is a fantastic solution for managing everything (workflow, time tracking, CRM, sales/marketing, and so on) in one location. It is critical to configure Accelo correctly by knowing what each report need to perform properly, as going back and fixing problems might take a long time. Make sure you're familiar with all of the numerous ways to utilize Accelo; certain aspects took me a while to figure out. To prevent receiving too many email messages, experiment with alternative methods of using Accelo and examine your notification choices.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Eric H.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
Powerful platform, easy to learn.
Likeliness to Recommend
What differentiates Accelo from other similar products?
We were able to consolidate and streamline our scheduling, project and service monitoring, and better see the labor and monetary sides of our job thanks to this platform. We can measure all indicators more effectively and in near real time, leading in increased earnings and customer happiness. I appreciate being able to see my colleague's correspondence with the client, which is useful if I need to refer to something that was previously discussed with the customer.
What is your favorite aspect of this product?
Accelo is a simple and straightforward project management solution. It's incredibly configurable; we can measure the time we spend working with a customer, altering tasks on a client file is simple, clients can see the status of their service, and I can share clients' accounts with colleagues who are working with me at the same time. weather. In most areas, the platform meets or exceeds our expectations, and the staff is eager to work on the areas where it falls short. Sales, training, and support respect our time and work fast to fix concerns.
What do you dislike most about this product?
Although it is extremely wonderful that the email function records the time spent creating or replying to an email, the format itself is not particularly tidy, which is why I don't really enjoy it. I like to continue using Outlook since the Accelo system can track your Outlook emails and connect them to the Accelo accounts of your clients.
What recommendations would you give to someone considering this product?
Please keep in mind that you are purchasing a unique product that will require some effort to customize to your specific needs. This is the nature of a bespoke system; the return on your effort and money with Accelo is well spent.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Lunam A.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
The forecast is perfect software.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Focusing on what matters most allows us to reduce non-billable tasks like resource allocation, timesheet completion, project planning, etc. We can manage teams and projects using an all-in-one visual platform in a way that ensures everyone completes their fair share of work. Additionally, it enables us to plan our daily tasks more effectively and look months ahead of the project timetable. Additionally, it enables us to gain total financial and operational transparency across our portfolios, which aids in planning for business expansion and aids in strategic decision-making.
What is your favorite aspect of this product?
It provides helpful tools like resource scheduling and personal planning. Its appealing and straightforward design makes it possible to distinguish between the various jobs that might be used. The project’s completion time is shortened by the bar graphs’ simplicity of understanding. The software is very easy to use, making it a very pleasant experience. After using the software for a few days, the timelines are simple to understand.
What do you dislike most about this product?
This software needs to be updated as time goes on, so any minor flaws must be looked out for. Cyberspace is one of the most crucial matters.
What recommendations would you give to someone considering this product?
It is a simple and adaptable addition to our system applications that not only handles project assembly but also handles the responsibility of product sales by keeping a running watch on its production. It gives them all the knowledge they need to achieve all deadlines. By monitoring sales and manufacturing rates, a balance is struck between all processes, and the navigation is always excellent.
Pros
- Performance Enhancing
- Efficient Service
- Saves Time
- Generous Negotitation
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.