Press Release

July 17, 2019

Software Reviews names Dundas BI, Domo, and board among Business Intelligence Emotional Footprint Award Winners.

TORONTO--(BUSINESS WIRE)--SoftwareReviews, a division of world-class IT research and advisory firm Info-Tech Research Group Inc., has published its 2019 Business Intelligence (BI) Emotional Footprint Awards, naming six gold medalists in the space:
  • Dundas BI
  • Domo
  • Sisense
  • SAS BI
  • TIBCO Business Intelligence
  • board
Business intelligence comprises tactics and technologies used by enterprises for the analysis of business information to gain insights from enormous amounts of data in order to make good decisions. BI technologies provide past, present, and prognostic views of business operations, sales and marketing. According to MarketWatch, the global BI market was valued at USD 17.15 billion in 2016 and is projected to reach USD 147.19 billion by 2025, growing at a CAGR of 26.98% from 2017 to 2025.

“The multitude of BI offerings makes for a busy and sometimes overwhelming vendor landscape. When selecting a solution, it is important you take time to make sense of the many offerings to ensure your selection effectively aligns with the organization’s current and emerging needs. This will go a long way in creating an optimal user experience and in driving end-user adoption,” said Crystal Singh, Director, Research at Info-Tech Research Group.

The indicators separating the Emotional Footprint Champions from others in the category are the exceptional scores in service experience, conflict resolution, negotiation and contract, strategy innovation, and product impact. You can see all vendors on the Emotional Footprint diamond at

About the Emotional Footprint Awards and Software Reports

The SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Our scoring methodology aggregates these ratings across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

About SoftwareReviews

SoftwareReviews is a division of Info-Tech Research Group Inc., a world-class IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.

By collecting real data from IT and business professionals, SoftwareReviews’ methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software. Visit to see where vendors appear on data quadrants, emotional footprint diamonds, and to access reports.