Top Birdeye Alternatives and Competitors
Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.
The single customer messaging software for your team to connect with leads and customers through texting, live chat and bulk messaging. Birdeye helps businesses grow through happy customers. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.
Common Features
Text Messaging | Marketing Analytics | Mobile Marketing Management | Opt-in | Surveys Feedback | Loyalty Promotions Management | Mobile Payments | Social Media Marketing Management | Scheduled Messaging | Communication Archive | Application Integration
7.7
Composite
Score
+94
Emotional
Footprint
29
Reviews
Best Alternatives and Competitors to Birdeye
Compare how Birdeye stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.
Brevo
Brevo
8.7
Composite
Score
+95
Emotional
Footprint
58
Reviews
Reviews Say
Compared to Birdeye, Brevo is:
More Transparent
More Caring
Worse at Support
Worse at Integrating
Less Innovative
Less Reliable
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
ProTexting
ProTexting
8.6
Composite
Score
+100
Emotional
Footprint
37
Reviews
Reviews Say
Compared to Birdeye, ProTexting is:
Better at Training
Better at Support
More Transparent
Easier to Customize
Easier to Implement
Easier to Use
ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS marketing campaigns. The cell phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients' mobile phones.
Twilio
Twilio MessagingX
8.4
Composite
Score
+80
Emotional
Footprint
72
Reviews
Reviews Say
Compared to Birdeye, Twilio MessagingX is:
Less Efficient
Less Caring
Less Inspiring
Less Innovative
Less Respectful
Less Reliable
Send and receive messages at scale with Messaging APIs. Twilio Messaging supports cloud-scale APIs for SMS, WhatsApp, and chat. Twilio's Cloud communications platform provides the building blocks to add messaging, voice, and video in your web and mobile applications.
Textline
Textline
8.4
Composite
Score
+94
Emotional
Footprint
27
Reviews
Reviews Say
Compared to Birdeye, Textline is:
Better at Training
Easier to Use
More Caring
Easier to Customize
Less Innovative
Less Reliable
Textline is a business SMS platform that offers the best tools for customer support workflow, team collaboration, and process automation. The platform can add text messaging capabilities to your existing landline or give you a new, textable phone number in your local area code.
TrueDialog
TrueDialog
8.1
Composite
Score
+75
Emotional
Footprint
89
Reviews
Reviews Say
Compared to Birdeye, TrueDialog is:
Less Innovative
Less Inspiring
Less Reliable
Less Transparent
Less Caring
Harder to Customize
The Leading SMS Provider for Mass Text Messaging, SMS Marketing and Personalized 2-Way SMS Texting at Scale.
Avochato Main
Avochato
8.0
Composite
Score
+94
Emotional
Footprint
24
Reviews
Reviews Say
Compared to Birdeye, Avochato is:
More Transparent
Less Efficient
Harder to Use
Less Caring
Less Inspiring
Harder to Implement
Avochato is a communication tool for sales, support, healthcare and operations teams. We provide teams with a collaborative inbox and phone number or set of phone numbers to allow you to send text messages and communicate with your clients on their terms. By providing your team with a shared inbox, our platform promotes both internal and external communication.
Octopush
Octopush SMS
8.0
Composite
Score
+95
Emotional
Footprint
27
Reviews
Reviews Say
Compared to Birdeye, Octopush SMS is:
More Transparent
More Caring
More Respectful
Less Innovative
Worse at Integrating
Harder to Customize
Octopush is a multichannel marketing and communication platform that engages with your audience, clients and partners by SMS, email or messaging via a simple and secure platform for all businesses. With Octopush, send bulk messaging for your promotions, order tracking, appointment reminders, voice messages, one-time passwords (OTP), 2-way chat SMS and more.
EZ Texting
EZ Texting
7.8
Composite
Score
+90
Emotional
Footprint
23
Reviews
Reviews Say
Compared to Birdeye, EZ Texting is:
More Caring
Less Inspiring
Less Respectful
Less Innovative
Worse at Integrating
Harder to Customize
EZ Texting is a SaaS company that delivers the fastest, easiest and most reliable way to connect. It has served over 165,000 customers and is a platform for business users, setting the standard for business texting. EZ Texting messaging solutions allow businesses to quickly and effectively reach and engage their mobile audiences.
Textmagic Ltd.
Textmagic
7.7
Composite
Score
+86
Emotional
Footprint
28
Reviews
Reviews Say
Compared to Birdeye, Textmagic is:
Less Efficient
Less Reliable
Less Innovative
Less Inspiring
Less Respectful
Less Caring
Textmagic is a business text-messaging service for sending notifications, alerts, reminders, confirmations and SMS marketing campaigns. We provide a popular SMS text messaging service used by businesses worldwide (the USA, UK, Canada & Australia). The tool makes it easy to send notifications, alerts, reminders, confirmations, and SMS marketing campaigns.
BulkSMS.com
BulkSMS
7.6
Composite
Score
+89
Emotional
Footprint
27
Reviews
Reviews Say
Compared to Birdeye, BulkSMS is:
Worse at Integrating
Harder to Customize
Less Reliable
Less Inspiring
Less Innovative
Harder to Implement
BulkSMS is a SMS messaging service provider offering two-way SMS communication services straight from your internet enabled device. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.
Aloware
Aloware
7.2
Composite
Score
+88
Emotional
Footprint
25
Reviews
Reviews Say
Compared to Birdeye, Aloware is:
Less Reliable
Less Inspiring
Harder to Implement
Worse at Integrating
Harder to Use
Less Innovative
Aloware is a modern contact center solution built to triple performance with unlimited calling, texting, and automation. Aloware is the modern contact center solution for sales and support teams around the world. This all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.
Podium Corp Inc.
Podium Text Marketing
6.9
Composite
Score
+72
Emotional
Footprint
22
Reviews
Reviews Say
Compared to Birdeye, Podium Text Marketing is:
Less Transparent
Less Innovative
Less Efficient
Less Caring
Worse at Support
Less Inspiring
Take advantage of text’s 98% open rate with SMS marketing campaigns that get a real response, and measurable results. Plus, building a prior consent opt-in list. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.
Explore
SoftwareReviews
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.