Service Delivery Platform

A service delivery platform (SDP) is a set of components that provides a service delivery architecture (such as service creation, session control and protocols) for a type of service delivered to consumers, whether it be a customer or other system.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Service Delivery Platform Products

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Huawei Technologies

Huawei Rich Communication Suite

The Huawei Rich Communication Suite (RCS) helps to enrich people's social communication by providing more integrated communication experience over mobile internet. We help operators to get more revenue by service innovation over converged Mobile and Internet network.

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Composite Score

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CX Score

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Emotional Footprint

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Likeliness to Recommend

0

Reviews

RadiSys

Radisys FlowEngine

FlowEngine is a high-performance OpenFlow-compliant data plane software which enables communication service providers to rapidly deliver new time-to-market applications in a scalable, SDN-enabled network, while reducing network complexity and CapEx costs.

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Composite Score

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CX Score

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Emotional Footprint

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Likeliness to Recommend

0

Reviews

Teligent Telecom

Teligent Telecom P90/E

The Teligent P90/E platform is the basis of all Teligent solutions. When implementing a solution, the platform is configured according to the exact customer requirements. The platform can be scaled cost effectively from an entry level system up to a large geographically distributed solution. Additional capacity can easily be added at any time.

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Composite Score

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CX Score

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Emotional Footprint

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Likeliness to Recommend

0

Reviews

Amdocs

Amdocs Service Delivery Platform

With Amdocs Sales and Ordering offerings, services providers are empowered with an ecosystem that brings all the different channels together. These allow customers to seamlessly hop between multiple channels during a single purchase.

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Composite Score

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CX Score

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Emotional Footprint

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Likeliness to Recommend

0

Reviews

Ericsson

Ericsson Service Delivery Platform

Ericsson Service Enablement Platform allows you to embrace new value chains and promote partner innovation while delivering personalized services.

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Composite Score

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CX Score

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Emotional Footprint

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Likeliness to Recommend

0

Reviews

IBM

IBM Service Delivery Platform

IBM creates solutions for more instrumented, interconnected, and intelligent systems, allowing you to launch smarter services, drive smarter operations, and build smarter networks.

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Composite Score

8.8

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews