Hospitality Property Management

Hospitality property management software is used by hotels, resorts, restaurants, and entertainment venues to manage and organize daily operations. Features include reservations management, front desk functionality, integrated reporting analytics, and more.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Hospitality Property Management Products

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Oracle

OPERA Property Service

Oracle Hospitality OPERA Property provides an open, flexible, property-management platform that can be tailored to the unique requirements of any property, from small boutiques to chain hotels. Its scalability enables you to easily adopt and extend capabilities as your business evolves. Numerous certified interfaces to third-party industry applications help integrate Oracle Hospitality OPERA Property with your enterprise systems for smooth, connected, technology-enabled processes.

7.0

Composite Score

6.8

CX Score

+59

Emotional Footprint

76%

Likeliness to Recommend

19

Reviews

Infor

Infor Hospitality

Advanced software for the hotel enterprise

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Agilysys

Agilysys PMS

Whether you need reservations software for your property or property performance analysis our property management software has you covered. We offer a number of property management solutions that make managing your hotel, resort or restaurant with ease.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

ResortSuite

Resort Suite Property Management System

As the backbone of any hotel, resort or inn, ResortSuite PMS (Property Management System) can be interfaced with existing hospitality systems or completely integrated with any combination of other ResortSuite software modules. Built on the industry leading ORACLE database, ResortSuite PMS ensures superior guest relationship management, richer business performance analysis, and greater centralized intelligence.

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Composite Score

8.1

CX Score

+87

Emotional Footprint

78%

Likeliness to Recommend

2

Reviews

Cenium

Cenium Property Management (PMS)

Cenium Property Management (PMS) provides you with a comprehensive feature set to manage all business processes required to operate an individual property or multiple properties in a chain, including hotels, conference properties or resorts.  Cenium Property Management can be utilized as a stand-alone module or as an integrated module within the Cenium Suite providing you with one solution for managing lifestyle activities or conferences and events without the pain of multiple systems and user interfaces

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Maestro Northwind

Maestro PMS

Maestro PMS is the industry's most advanced and stable guest-centric property management solution with over 20 fully integrated modules on a single-image database. Maestro's robust, flexible functionality and management controls, enables operators to enhance guest service, improve operational efficiencies and drive revenue across all channels.

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Composite Score

8.1

CX Score

+87

Emotional Footprint

78%

Likeliness to Recommend

2

Reviews

CSS Hotel Systems

The SumIT - Front Office System

The SumIT - Front Office System offers a flexible and feature-rich environment that handles all of your basic operations as well as many in-depth functions that are unrivaled in the property management software industry. Our state of the art technology solutions support a full spectrum of hospitality services including resorts, boutique hotels, chain hotels, casinos, motels, inns, and spas. Specifically designed for the hospitality industry, the SumIT systems contains a myriad of functions that focus on the individual guest, enabling your staff to anticipate needs, communicate more efficiently and provide an outstanding experience.

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Composite Score

--

CX Score

+86

Emotional Footprint

89%

Likeliness to Recommend

1

Reviews

Springer-Miller Systems

ATRIO PMS

ATRIO PMS is the cloud property management system that is designed for people and built to grow your business. Designed with an intuitive user experience and modular architectures, ATRIO PMS streamlines workflow and connects disparate technology systems to offer streamlined operations, seamless integration, unlimited scalability, superior feature velocity and nimble “big-picture” views of guest-centric information. The end result is a hotel property management system that allows you to lower costs, respond to market opportunities and deliver unparalleled guest service. Think beyond normal property management systems.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

InnQuest Software

InnQuest roomMaster Software

Our fully-integrated solution adapts to the needs of all types of properties, allowing you to work the way you want. roomMaster provides you with the tools to manage your business efficiently, make it more profitable, and have more time to attend to your guests' needs.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

RSI International Systems Inc.

RSI RoomKey PMS

RoomKeyPMS is cloud-powered software that lets you run your hotel while tracking every detail, and connecting to hospitality systems across all of your locations. Our easy-to-use system integrates to hundreds of hospitality systems, drives revenues with no transaction fees while saving you time.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Centium Software

Centium Guest Point

GuestPoint by Centium Software is an incredibly simple yet powerful Property Management System suitable for accommodation from 1 to 200 rooms.

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Composite Score

7.9

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Skyware

Skyware Hospitality Solutions Property Management Systems

As an industry leader, Skyware property management system provides a scalable and reliable solution for all types and sizes of hotels and enterprise organizations, especially independents and boutiques. Skyware offers a single-screen concept of all front desk operations for fast processing of all guest-related requirements. This allows for improved staff performance, lowering costs and improving the customer experience.

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Composite Score

7.1

CX Score

+4

Emotional Footprint

50%

Likeliness to Recommend

2

Reviews

Base7Booking

Base7 PMS

Get a clear overview of all your porperties at your fingertips. Base7booking is ideal for properties between 1 and 100 rooms.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

ResNexus

ResNexus

ResNexus is professional grade property management software for any business operating a reservation system. If you rent, lease or schedule business assets, ResNexus can help you run your business effectively.

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Composite Score

8.1

CX Score

+73

Emotional Footprint

89%

Likeliness to Recommend

2

Reviews

World Web Technologies (WWT)

WebRezPro Cloud PMS

WebRezPro represents the future of hotel property management. As a cloud-based system, hoteliers benefit from improved PMS accessibility and flexibility, while reducing overhead expenses and technical frustrations.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Baylakes Information Systems

Logical Solution

Lodgical Solution is property management software built on the best ideas from managers around the country. It gives you the information you need and then gets out of your way, so you can take care of your guests.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Agilysys

InfoGenesis POS

The award-winning point-of-sale solution that’s designed to help hospitality businesses serve their guests more effectively. Agilysys InfoGenesis POS boasts an intuitive touchscreen with extensive back-end reporting and analytics that enable operators to control costs and streamline operations. With centralized enterprise configuration, businesses can quickly leverage this next-generation point-of-sale to transform the guest service experience with ease. Switch seamlessly between terminals and tablets to maximize server efficiency.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

SkyTouch Technology

SkyTouch Hotel OS®

SkyTouch Hotel OS® is a cloud-based property management system designed and managed by hotel operators for hotel operators like you

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

StayNtouch Inc

Rover Mobile Hotel PMS

A PMS will help with operational efficiencies, but until now, your PMS was never working to actually drive revenue for you. Rover does. Upgrades and dynamic packages are built directly into the Rover interface. Staff won’t need a script to remember to up-sell. And the same prompts are built into all Zest consumer interfaces as well. Rover is not just a PMS. It is your new revenue channel.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Protel

Protel CENTRAL

Allowing hotels with multiple integrations to aggregate all specialist technology behavior to a central level, thus creating a secure, vendor-neutral, open infrastructure to store, access, integrate and use their data from any guest touchpoint in real time

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Agilysys

rGuest Stay

An intuitive, cloud-based property management solution for resorts and hotels, rGuest Stay is available in standard and premium packages, each one offering reduced technology overhead to bring quicker returns and improved productivity. Facial recognition enables front desk staff to personalize guest service while the built-in, intelligent logic helps them drive upsell revenue. A single solution designed to grow RevPAR, reduce costs and customize guest engagement.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Agilysys

Agilysys Visual One PMS

Whether you operate a boutique hotel, a large resort or condo properties, Visual One is the leading choice for reliable property management software. Through shared guest profile data across departments and property locations, this PMS gives staff the tools they need to help them deliver exceptional guest service. This comprehensive hotel management software boasts everything from reservations management and guest data, to support for housekeeping management, spa and golf, sales and catering, condo accounting, a mobile dashboard and more.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Agilysys

Lodging Management System (LMS)

Designed specifically to bring efficiency into your business, this award-winning property management system operates 24/7, just like you do, to streamline operations and revolutionize the guest experience. Lead your property into the next-generation with technology that is smart enough to give guests a personalized experience, yet flexible enough to shift as expectations change. Agilysys Lodging Management System (LMS) automates every aspect of hotel operations, from reservations and credit card processing to accounting and housekeeping.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Quore Systems

Quore

Run your hotel. your way. Quore is the world's leading cloud-based service optimization platform. We make the lives of hotel staff and management easier, so your teams work smarter and your guests stay happier.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews