Enterprise Resource Planning

ERP is a set of business management software solutions which an organization can use to collect, store, manage, and interpret data from business activities and/or processes and commonly include finance, operations, HR, planning and supply chain.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Powered by Info-Tech Research Group
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Latest Research

Satisfaction With Software Drops With COVID-19 Uncertainty
April 24, 2020

The impact of COVID-19, as it became a global pandemic in Q1 of 2020, has affected user sentiment toward software during a growing period of fear, uncertainty, and doubt. To analyze the impact, SoftwareReviews compared Satisfaction (willingness to recommend to a peer), ability to deliver Business Value (fair cost to value), and Likeliness to Renew prior to March 10 and post March 10.

Author: Joel Martin (Info-Tech)

Running Critical Enterprise Applications Efforts During COVID-19
March 26, 2020

An enterprise application selection or implementation has most likely been heavily impacted by COVID-19. Do not hit the brakes; stopping and restarting projects increases the risk of failure. Slow down or speed up? Which is the right strategy for your organization?

Author: Robert Fayle (Info-Tech)

SAP’s 2025 Support End of Life Date Delayed…As Predicted Here First
February 25, 2020

The math did not add up for SAP to sunset license support for legacy ECC/Business Suite 7 clients, as we predicted. I’ve fielded numerous calls asking, “Will SAP hold firm on its 2025 end-of-support date?" We finally have SAP’s answer: a resounding “NO.”

Author: Scott Bickley (Info-Tech)

See All Research

Enterprise Resource Planning Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

data-quadrant-awards-badge 2020
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2019

Microsoft

Microsoft Dynamics 365 for Finance and Operations

Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.

8.2

Composite Score

8.1

CX Score

+79

Emotional Footprint

84%

Likeliness to Recommend

37

Reviews

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