Compare and Evaluate

Digital Workspace

A digital workspace is an app, or collection of apps, that takes the things a person needs to do their job and makes those things available for them digitally with the aim of increasing employee productivity and engagement. There are three general types of digital workspaces that you can buy or build: team-centric, all encompassing, and intranet-replacement.

Data Quadrant report cover

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations
Emotional Footprint report cover

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Next Award: February 2021

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Latest Research

10
Mar

Author: Thomas Randall (Info-Tech)

ISG has released its Global 2019 Quadrant Report on Social Business Collaboration – Services & Solutions.

Digital Workspace Products

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MangoApps Inc

MangoApps

MangoSuite brings employee communication, engagement, intranet and teamwork into one unified portal. By deploying one single system (instead of a patchwork of siloed tools) across the entire organization, companies can empower all employees and significantly increase productivity, engagement, and satisfaction.

8.7

Composite Score

8.6

CX Score

+89

Emotional Footprint

92%

Likeliness to Recommend

12

Reviews

POWELL SOFTWARE

Powell 365

Powell Software helps customers drive their digital transformation by offering customizable Digital Workplace Solutions built on top of the Microsoft 365 platform. Founded in 2016, Powell Software has now more than 300 customers across the globe with offices in North-America, Europe and Asia. Powell Software works with a network of certified partners who resell and implement the Powell Software solutions.

8.6

Composite Score

9.0

CX Score

+95

Emotional Footprint

85%

Likeliness to Recommend

14

Reviews

Asana, Inc.

Asana Platform

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

8.6

Composite Score

8.9

CX Score

+89

Emotional Footprint

98%

Likeliness to Recommend

23

Reviews

Interact Limited

Interact

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

8.5

Composite Score

8.9

CX Score

+90

Emotional Footprint

90%

Likeliness to Recommend

11

Reviews

Kissflow Inc.

Kissflow Digital Workplace

At Kissflow, the unified digital workplace is a remedy, presented as a platform. You can use it to take on various aspects of work–processes, projects, cases, and collaboration. You can handle everything from budget approval requests and advertising campaigns to customer inquiries and policy revisions, all on a single, central system.

8.5

Composite Score

8.8

CX Score

+92

Emotional Footprint

91%

Likeliness to Recommend

16

Reviews

Workgrid Software LLC

Workgrid

Workgrid provides a platform for streamlined and effective communications that connects employees with information they want and need from any device. By intelligently delivering information that is personalized and contextual per employee, Workgrid keeps employees engaged with information that is only of interest and relevance. Workgrid enhances employee productivity and dramatically reduces the number of clicks required to obtain employee-specific information by consolidating everything to a simple access point.

8.5

Composite Score

8.9

CX Score

+92

Emotional Footprint

90%

Likeliness to Recommend

10

Reviews

Facebook

Workplace from Facebook

Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

8.1

Composite Score

8.0

CX Score

+76

Emotional Footprint

91%

Likeliness to Recommend

20

Reviews

Valo Intranet

Valo

Valo Intranet is the center of all internal communication and teamwork in your organization. It offers all the features your team will need – along with a beautiful user experience.

8.0

Composite Score

8.4

CX Score

+83

Emotional Footprint

78%

Likeliness to Recommend

11

Reviews

Microsoft

Microsoft Teams

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

7.9

Composite Score

8.1

CX Score

+80

Emotional Footprint

83%

Likeliness to Recommend

39

Reviews

IGLOO Software Inc

Igloo

Your Igloo starts with our built-in features: blogs, calendars, file sharing, forums, microblogs,tasks and wikis. You can use them together, or only the ones you need. Your team will love it and IT can rest easy knowing your data is in one secure location instead of spread across multiple consumer-grade applications.

7.6

Composite Score

7.7

CX Score

+76

Emotional Footprint

81%

Likeliness to Recommend

13

Reviews

Jostle Corporation

Jostle People Engagement Platform

Jostle is the creator of a new kind of employee intranet. Our People Engagement® platform is helping organizations around the world become extraordinary. It creates connected and vibrant workplaces by engaging employees, enabling communication, and driving workplace culture.

7.6

Composite Score

7.6

CX Score

+73

Emotional Footprint

84%

Likeliness to Recommend

16

Reviews

Citrix Systems, Inc.

Citrix Digital Workspace

Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.

7.4

Composite Score

7.6

CX Score

+73

Emotional Footprint

71%

Likeliness to Recommend

10

Reviews

Twine

Twine

Connect your entire workforce together into a single, searchable employee directory. Share news and announcements. Publish updates in Twine and your team will be notified via email, Slack and more – so no one misses the memo. Twine helps fast growing companies bring their workplaces together.

8.8

Composite Score

8.9

CX Score

+88

Emotional Footprint

93%

Likeliness to Recommend

5

Reviews

ThoughtFarmer

ThoughtFarmer

ThoughtFarmer is Social Intranet Software. It combines traditional intranet features — things like news, structured content, search and an employee directory — with social software features, like blogs, feeds, wikis and social networks. The result is a friendly, easy-to-use platform.

8.6

Composite Score

9.0

CX Score

+93

Emotional Footprint

87%

Likeliness to Recommend

5

Reviews

eXo Platform

eXo Platform

Using eXo Platform companies can create a secure portal-based site and add the user experience services -- such as content, document management and social activity streams -- that best suit project needs. IT organizations can give their end users an easy yet controlled way to interact with their networks and work collaboratively.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Axero Solutions

Communifire

From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Bluescape

Bluescape

Bluescape is an infinite, collaborative workspace designed to accelerate innovation and drive results.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

monday.com

monday.com

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Amazon.com

Amazon WorkSpaces

Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

VMware, Inc.

Workspace ONE

Simply and securely deliver and manage any app on any device with VMware Workspace ONE, an intelligence-driven digital workspace platform powered by VMware AirWatch Technology. Workspace ONE integrates access control, application management and multi-platform endpoint management and is available as a cloud service or for on-premises deployment.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

InvolveSoft

InvolveSoft

InvolveSoft helps leaders drive alignment with their employees more effectively by unifying top down and bottom up communication to align employees with the vision of the company.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Passageways LLC

OnSemble

OnSemble is an enterprise-grade intranet solution that makes work easy by bringing together the tools and support organizations need to collaborate and share together.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Claromentis

Claromentis Platform

Claromentis Intranet software contains collaborative, social, and enterprise-level business applications and act as a key component to the efficiency, communication, and development of your business. It works in harmony with Learning Management System, Business Process Management and Project Management platforms to become a single integrated digital workplace suited to your needs and requirements. With all essential productivity tools in one place, our software helps your company share information, connect with people, and work smarter.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Akumina Inc

Akumina Employee Experience Platform

Akumina is the employee experience platform founded on a simple yet powerful belief that empowering employees through technology to work smarter, not harder will make them more engaged and more effective at building your business. Akumina makes building and deploying customizable, branded workplace experiences quick and easy.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Unily

Unily's Digital Experience Platform

Unily's Digital Experience Cloud is an award-winning digital experience platform that empowers modern businesses with the best tools to communicate, collaborate and innovate. Whether you need a platform to power your workforce or a portal to connect with your customers, Unily’s adaptable DXC delivers extraordinary digital experiences in any scenario. Use its Intranet, Extranet and Portal solutions to support internal teams with exceptional enterprise experiences or delight your customers with a digital platform that represents your business at its best and lets you build relationships that last.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

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All Research

Latest Research

10
Mar

Author: Thomas Randall (Info-Tech)

ISG has released its Global 2019 Quadrant Report on Social Business Collaboration – Services & Solutions.

Latest Research

3
Feb

Author: Ken Weston (Info-Tech)

These announced features are in noble pursuit of improving the end-user experience. The digital workspace category is still in flux, but these features show that newsfeeds are a key component to any digital workspace offering.

Latest Research

29
Jan

Author: Brian Jackson (Info-Tech)

Microsoft’s Project Cortex is the first new service announced for its Microsoft 365 cloud service since the launch of Teams, and its aim is to use artificial intelligence (AI) to automate the creation and maintenance of an internal wiki for your organization.

Latest Research

5
Jul

Author: Ken Weston (Info-Tech)

VMware and Citrix are promoting their flagship digital workspaces to CIOs as a way to improve employee engagement. If you implement them without stakeholder involvement, or adequate resourcing, it will backfire.