Chatbots
Top LiveChat Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat. LiveChat combines AI efficiency with human expertise. Let AI resolve most queries automatically so your team can focus on top-tier clients.

8.6

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Score

+87

Emotional
Footprint

153

Reviews

Best Alternatives and Competitors to LiveChat

Compare how LiveChat stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

9.1

Composite
Score

+98

Emotional
Footprint

140

Reviews

Reviews Say

Compared to LiveChat, Intercom is:

More Transparent

More Innovative

More Inspiring

More Caring

More Reliable

Better at Training

Tidio

Tidio

9.1

Composite
Score

+99

Emotional
Footprint

93

Reviews

Reviews Say

Compared to LiveChat, Tidio is:

More Transparent

More Inspiring

More Innovative

More Efficient

More Caring

More Reliable

Google

Customer Experience Agent Studio

8.7

Composite
Score

+94

Emotional
Footprint

68

Reviews

Reviews Say

Compared to LiveChat, Customer Experience Agent Studio is:

More Transparent

More Innovative

More Reliable

More Inspiring

More Efficient

More Respectful

Birdeye

Birdeye

8.4

Composite
Score

+97

Emotional
Footprint

47

Reviews

Reviews Say

Compared to LiveChat, Birdeye is:

More Inspiring

More Efficient

More Caring

More Innovative

More Transparent

Easier to Use

HubSpot

Hubspot Live Chat

8.4

Composite
Score

+95

Emotional
Footprint

40

Reviews

Reviews Say

Compared to LiveChat, Hubspot Live Chat is:

More Transparent

More Inspiring

Better at Training

More Reliable

Harder to Use

Harder to Implement

ManyChat

Manychat

8.2

Composite
Score

+94

Emotional
Footprint

50

Reviews

Reviews Say

Compared to LiveChat, Manychat is:

More Caring

More Transparent

More Reliable

Easier to Customize

More Inspiring

More Respectful

Laiye

Laiye Work Execution Platform

8.2

Composite
Score

+95

Emotional
Footprint

42

Reviews

Reviews Say

Compared to LiveChat, Laiye Work Execution Platform is:

More Transparent

More Inspiring

More Innovative

More Efficient

More Respectful

Less Caring

Freshworks Inc.

Freshchat

8.1

Composite
Score

+88

Emotional
Footprint

51

Reviews

Reviews Say

Compared to LiveChat, Freshchat is:

More Transparent

Less Inspiring

Harder to Customize

Worse at Support

Harder to Implement

Less Efficient

Salesloft

Drift

8.0

Composite
Score

+94

Emotional
Footprint

54

Reviews

Reviews Say

Compared to LiveChat, Drift is:

More Innovative

More Transparent

More Caring

Better at Training

Easier to Customize

More Efficient

Ada

Ada

7.7

Composite
Score

+84

Emotional
Footprint

39

Reviews

Reviews Say

Compared to LiveChat, Ada is:

More Innovative

More Efficient

More Caring

Worse at Integrating

Less Inspiring

Less Reliable

LivePerson

LivePerson Conversational Cloud

7.6

Composite
Score

+84

Emotional
Footprint

34

Reviews

Reviews Say

Compared to LiveChat, LivePerson Conversational Cloud is:

Less Inspiring

Less Efficient

Less Innovative

Less Caring

Worse at Training

Less Reliable

Most Popular LiveChat Comparisons