AIOps
Top ServiceNow IT Operations Management Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend. Deliver high-performance business services with visibility and AIOps.

7.9

Composite
Score

+94

Emotional
Footprint

21

Reviews

Best Alternatives and Competitors to ServiceNow IT Operations Management

Compare how ServiceNow IT Operations Management stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Dynatrace

Dynatrace

8.4

Composite
Score

+98

Emotional
Footprint

41

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Dynatrace is:

More Caring

More Inspiring

More Transparent

More Efficient

Harder to Customize

Worse at Support

BigPanda

BigPanda

7.8

Composite
Score

+89

Emotional
Footprint

31

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, BigPanda is:

More Caring

Harder to Customize

Less Innovative

Worse at Training

Less Transparent

Less Inspiring

Elastic

Elastic Observability

7.8

Composite
Score

+95

Emotional
Footprint

15

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Elastic Observability is:

More Respectful

More Caring

More Inspiring

Harder to Customize

Worse at Training

Harder to Use

Cisco Systems

Splunk AppDynamics

7.7

Composite
Score

+94

Emotional
Footprint

36

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Splunk AppDynamics is:

More Caring

More Respectful

Worse at Support

Less Innovative

Worse at Training

Less Reliable

New Relic

New Relic

7.7

Composite
Score

+90

Emotional
Footprint

33

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, New Relic is:

More Caring

More Inspiring

Worse at Support

Less Innovative

Worse at Integrating

Less Reliable

Datadog

Datadog

7.7

Composite
Score

+91

Emotional
Footprint

28

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Datadog is:

More Caring

Worse at Training

Less Innovative

Harder to Customize

Worse at Support

Worse at Integrating

PagerDuty

PagerDuty Platform

7.5

Composite
Score

+97

Emotional
Footprint

11

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, PagerDuty Platform is:

More Caring

More Transparent

More Respectful

Worse at Support

Worse at Integrating

Worse at Training

Cisco Systems

Splunk IT Service Intelligence

7.5

Composite
Score

+92

Emotional
Footprint

36

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Splunk IT Service Intelligence is:

Worse at Support

Harder to Implement

Worse at Training

Worse at Integrating

Harder to Use

Harder to Customize

Moogsoft

Moogsoft

7.4

Composite
Score

+85

Emotional
Footprint

23

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Moogsoft is:

Worse at Support

Worse at Training

Less Innovative

Less Inspiring

Less Reliable

Harder to Use

Vunet Systems

VuNet vuSmartMaps

7.3

Composite
Score

+83

Emotional
Footprint

30

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, VuNet vuSmartMaps is:

Less Innovative

Harder to Customize

Worse at Integrating

Less Caring

Less Efficient

Less Respectful

Most Popular ServiceNow IT Operations Management Comparisons