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Top Ada Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Ada is an AI customer service automation platform on a mission to make customer service extraordinary for everyone. Ada envisions a world where every customer interaction is resolved by AI, and makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and languages — with the least amount of effort. Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Meta, Verizon, AirAsia, YETI, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx.

7.7

Composite
Score

+83

Emotional
Footprint

38

Reviews

Best Alternatives and Competitors to Ada

Compare how Ada stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

9.1

Composite
Score

+96

Emotional
Footprint

131

Reviews

Reviews Say

Compared to Ada, Intercom is:

More Transparent

More Inspiring

More Reliable

Better at Integrating

More Innovative

More Caring

Tidio

Tidio

9.1

Composite
Score

+98

Emotional
Footprint

88

Reviews

Reviews Say

Compared to Ada, Tidio is:

More Transparent

More Inspiring

More Reliable

More Caring

More Efficient

Better at Integrating

Google

Dialogflow

8.6

Composite
Score

+92

Emotional
Footprint

65

Reviews

Reviews Say

Compared to Ada, Dialogflow is:

More Transparent

More Inspiring

More Reliable

More Innovative

Better at Integrating

Harder to Use

Text

LiveChat

8.6

Composite
Score

+87

Emotional
Footprint

151

Reviews

Reviews Say

Compared to Ada, LiveChat is:

More Inspiring

Better at Integrating

More Transparent

More Reliable

Less Innovative

Less Efficient

Birdeye

Birdeye

8.4

Composite
Score

+98

Emotional
Footprint

43

Reviews

Reviews Say

Compared to Ada, Birdeye is:

More Inspiring

More Transparent

Better at Integrating

More Caring

More Reliable

More Efficient

HubSpot

Hubspot Live Chat

8.3

Composite
Score

+95

Emotional
Footprint

34

Reviews

Reviews Say

Compared to Ada, Hubspot Live Chat is:

More Transparent

More Inspiring

Better at Integrating

More Reliable

Better at Training

Harder to Use

ManyChat

Manychat

8.2

Composite
Score

+94

Emotional
Footprint

49

Reviews

Reviews Say

Compared to Ada, Manychat is:

More Transparent

More Inspiring

More Reliable

More Caring

Easier to Customize

Better at Integrating

Laiye

Laiye Work Execution Platform

8.2

Composite
Score

+95

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Ada, Laiye Work Execution Platform is:

More Inspiring

More Transparent

Better at Integrating

More Innovative

Less Caring

Harder to Implement

Freshworks Inc.

Freshchat

8.1

Composite
Score

+88

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Ada, Freshchat is:

More Transparent

Less Efficient

Harder to Implement

Worse at Support

Harder to Customize

Less Respectful

Salesloft

Drift Conversation Cloud

8.0

Composite
Score

+95

Emotional
Footprint

53

Reviews

Reviews Say

Compared to Ada, Drift Conversation Cloud is:

More Inspiring

More Transparent

More Efficient

Better at Integrating

More Innovative

More Respectful

Jio Haptik Technologies Limited

Haptik

7.9

Composite
Score

+94

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Ada, Haptik is:

More Transparent

More Reliable

More Inspiring

Harder to Implement

Worse at Support

Worse at Training

LivePerson

LivePerson Conversational Cloud

7.5

Composite
Score

+83

Emotional
Footprint

34

Reviews

Reviews Say

Compared to Ada, LivePerson Conversational Cloud is:

Better at Integrating

More Transparent

Less Innovative

Less Efficient

Less Caring

Worse at Training

Chatfuel

Chatfuel

7.0

Composite
Score

+84

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Ada, Chatfuel is:

More Inspiring

Worse at Support

Less Respectful

Worse at Training

Harder to Implement

Worse at Integrating

Most Popular Ada Comparisons