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Emotional Footprint Awards 2023

Application Lifecycle Management


SoftwareReviews names Inflectra SpiraTeam, Azure DevOps, Jama Connect, Digital.ai Agility, and Rally Software as Application Lifecycle Management Emotional Footprint Award Winners.


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Application Lifecycle Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Inflectra

Inflectra SpiraTeam

Inflectra offers a complete ALM solution. Why only address part of the lifecycle? SpiraTeam has the entire process covered, from requirements, testing, tasks, code, builds and bug-tracking all integrated. Therefore, take control of your project's development and software testing.

9.2

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

2% Negative 97% Positive
Badge Winner
115Reviews

Microsoft Corporation

Azure DevOps

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

9.1

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
255Reviews

Jama Software Inc

Jama Connect

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

9.1

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
15Reviews

Digital.ai Software Inc

Digital.ai Agility

Digital.ai Agility (formerly VersionOne) is an industry-leading enterprise agile planning solution that drives consistency and efficiency by scaling agile practices across all levels, from teams to the entire product portfolio.

9.1

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 97% Positive
Badge Winner
26Reviews

Broadcom Inc.

Rally Software

Easily coordinate every phase of your application development lifecycle—with our cutting-edge, continuous insight throughout the process. Our application lifecycle management solutions can get you where you need to go, from planning and development through deployment, management and beyond.

9.0

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
43Reviews

Other Evaluated Vendors


Atlassian

Jira

JIRA Software is built for every member of your software team to plan, track, and release great software.

8.7

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

2% Negative 90% Positive
260Reviews

Micro Focus

Micro Focus ALM Octane

Micro Focus Application Lifecycle Management (ALM) solutions enable enterprises to deliver high quality applications with greater speed, agility and control. Micro Focus ALM solutions combine enterprise proven, highly integrated, technology agnostic products with an extensive partner eco-system to deliver applications with greater velocity, quality and value. The Micro Focus solution stack includes several award winning products which cover all aspects of application development and delivery.

8.6

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 92% Positive
44Reviews

ALM Works

ALM Works Structure

Structure for Jira helps Atlassian's largest customers visualize, track and manage progress across Jira projects and teams. It does this with adaptable, user-defined, issue hierarchies presented in a familiar spreadsheet-like view of Jira issues.

8.6

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

2% Negative 92% Positive
43Reviews

Perforce Software, Inc.

Helix ALM

Manage all product development phases and artifacts—from requirements and user stories through QA cycles and deployment—with ONE SOLUTION.

8.4

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 87% Positive
37Reviews

Visure

Visure Requirements ALM Platform

Visure is a trusted specialized Requirements ALM partner for companies of all sizes across safety and business-critical industries. Visure offers specialized, innovative and user-friendly platform covering Requirements Management, Risk Management, Test Management, Bug Tracking, Traceability, Reporting and Standard Compliance, aimed to guarantee the highest quality in product development.

7.9

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

5% Negative 85% Positive
61Reviews

PTC

Codebeamer

Intland Software's codebeamer is an industry-leading Application Lifecycle Management (ALM) platform for advanced product and software development. Offering all-in-one requirements, risk, and test management capabilities, codebeamer helps simplify complex product and software engineering at scale. This open, enterprise-grade platform extends ALM functionalities with product line configuration capabilities and unique configurability for complex safety-critical development & compliance processes.

7.6

CX Score

CX
Score

+75

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

4% Negative 79% Positive
28Reviews

For the full list of vendors in this space, click here.

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