Jama Connect Customer Reviews 2023

What is Jama Connect?

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

Company Details

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Awards & Recognition

Jama Connect won the following awards in the Requirements Management category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

8 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2023

Service Experience

2023

2022 Data Quadrant Gold Medalist

2022

4 Top Rated Capabilities

7 Top Rated Features

2022

Service Experience

2021

Jama Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jama Connect.

89 Likeliness to Recommend

94 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jama Connect?

5% Negative

4% Neutral

91% Positive

Pros

Fair
Performance Enhancing
Efficient Service
Respectful

Feature Ratings

Average 87

Visual Analysis and Design

90

Traceability

89

Version Management

89

Reusability

88

Test Case Generator

88

Change Management

86

Artifact Management

86

Task Prioritization

84

ALM Integration

84

Collaboration

83

Agile Work Management

83

Vendor Capability Ratings

Average 84

Ease of Customization

90

Ease of IT Administration

90

Ease of Implementation

87

Breadth of Features

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

83

Quality of Features

83

Usability and Intuitiveness

81

Ease of Data Integration

79

Vendor Support

75

Business Value Created

72

Also Featured in...

Application Lifecycle Management

Score 8.3

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Jama Connect Reviews

Role: Industry Specific Role
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2023

Excellent value

Likeliness to Recommend

10 / 10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: Consultant
Industry: Engineering
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2023

Great service, essential for business.

Likeliness to Recommend

10 / 10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2023

Container based technology. Easy to install/upgrad

Likeliness to Recommend

8 / 10

Pros

Altruistic
Trustworthy
Effective Service
Caring

Jama Connect

Jama Connect

What is Jama Connect?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Jama Connect Ratings

89 Likeliness to Recommend

94 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Jama Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Visual Analysis and Design Provides the ability to build (not import) various business or technical models that capture an application's alignment to business capabilities etc.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation including identifying gaps and the impact of changes.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Reusability Ability to re-use requirements across projects/products.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Change Management Ability to manage the approval of and changes to requirement artefacts.

Artifact Management Unique identification and management of individual requirements or by-products of requirements.

Task Prioritization Ability to assign a priority to tasks.

ALM Integration Integrate across all project, product, development, and service delivery phases including products such as ALM and Microsoft Office suites

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Application Lifecycle Management

Jama Connect Reviews

Excellent value

Likeliness to Recommend

Pros

Great service, essential for business.

Likeliness to Recommend

Pros

Container based technology. Easy to install/upgrad

Likeliness to Recommend

Pros

Feature Ratings

Visual Analysis and Design

Traceability

Version Management

Reusability

Test Case Generator

Change Management

Artifact Management

Task Prioritization

ALM Integration

Collaboration

Agile Work Management

Vendor Capability Ratings

Ease of Customization

Ease of IT Administration

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Business Value Created