Jama Software Inc

Jama Connect

Composite Score

8.4 /10

CX Score

8.2 /10

53 Reviews Write a Review

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What is Jama Connect?

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

Company Details

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Awards & Recognition

Jama Connect won the following awards in the Requirements Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

12 Top Rated Features

2023

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

7 Top Rated Features

2022

Jama Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jama Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jama Connect?

3% Negative

2% Neutral

95% Positive

Pros

Efficient Service
Performance Enhancing
Respectful
Trustworthy

Feature Ratings

Average 87

Generative AI

Collaboration

Version Management

Traceability

Reusability

Artifact Management

Test Case Generator

Certification Templates

Change Management

Agile Work Management

Task Prioritization

Vendor Capability Ratings

Average 85

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Application Lifecycle Management

Score 7.8

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Jama Connect Reviews

Brittany M.

Role: Consultant
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Great Software Requirements Management Tool

Likeliness to Recommend

10 /10

What differentiates Jama Connect from other similar products?

Jama Connect stands out due to its robust requirements traceability, user-friendly interface, and ability to facilitate end-to-end collaboration across multidisciplinary teams. For medical device software companies, the platform excels at managing design inputs, risk management, and verification/validation activities, ensuring compliance with ISO 14971 and IEC 62304.

What is your favorite aspect of this product?

My favorite aspect is the ease of creating traceability matrices. The platform makes linking requirements, test cases, and risks seamless, saving significant time during design reviews and audits. It also simplifies the process of demonstrating compliance with FDA and EU MDR requirements.

What do you dislike most about this product?

While Jama Connect is powerful, there can be a slight learning curve for new users. Advanced features like custom reporting require initial setup but are highly beneficial once configured properly.

What recommendations would you give to someone considering this product?

If you're working in regulated industries like medical devices, invest time in training and configuring Jama Connect to suit your project workflows. Its traceability and compliance capabilities are unmatched, and the ROI in managing design control processes is substantial.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Lien B.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

good, solid requirement management tool

Likeliness to Recommend

10 /10

What differentiates Jama Connect from other similar products?

Jama Connect comes with a clearly structured UI, a set of required featured for the requirement management process, as well as good built-in components for test management and Review,

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

unclear perspective on the future integration with generative AI

What recommendations would you give to someone considering this product?

get the trial license and talk to someone having the experience with Jama Connect

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Respectful

Cons

Leverages Incumbent Status

Marcel B.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Great Project help, but at a hefty price.

Likeliness to Recommend

8 /10

What differentiates Jama Connect from other similar products?

The ease of use is one of the main items which stands out, and the ease of creating your business forms for use as well.

What is your favorite aspect of this product?

Since we shortly used the interface with other systems we are looking forward to establish a lot more connections to third party .

What do you dislike most about this product?

The administration module is fairly simple and I would like to see more information regarding the number of logins who logged in when did a user logged in the las time. Knowing what users are doing read, write update items.

What recommendations would you give to someone considering this product?

Know your system landscape in your company and what you would like to gather on information on a project. Make sure all departments (such is the case in our company Electrical, Mechanical, Project Managment, Procurement, Software development, Electro-Optical etc) can use the same form for all the Items you define.

Pros

Performance Enhancing
Efficient Service
Inspires Innovation
Saves Time

Cons

Vendor's Interest First
Less Generous
Under Delivered

Jama Connect

What is Jama Connect?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Data Quadrant Champion

Jama Connect Ratings

92 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Jama Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Generative AI Generate content for optimization and integration to perform product matching, categorization, or competitor analysis.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation including identifying gaps and the impact of changes.

Reusability Ability to re-use requirements across projects/products.

Artifact Management Unique identification and management of individual requirements or by-products of requirements.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Certification Templates Built-in templates for the compliance to standards.

Change Management Ability to manage the approval of and changes to requirement artefacts.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Application Lifecycle Management

Jama Connect Reviews

Brittany M.

Great Software Requirements Management Tool

Likeliness to Recommend

Pros

Lien B.

good, solid requirement management tool

Likeliness to Recommend

Pros

Cons

Marcel B.

Great Project help, but at a hefty price.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Generative AI

Collaboration

Version Management

Traceability

Reusability

Artifact Management

Test Case Generator

Certification Templates

Change Management

Agile Work Management

Task Prioritization

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement