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Emotional Footprint Awards 2022

Sales Analytics


SoftwareReviews names Salesken, Revenue Grid, and Clari Sales Analytics as Sales Analytics Emotional Footprint Award Winners.


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Sales Analytics

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Salesken

Salesken

Salesken gives you incredible insights into the last mile of customer-salesperson interactions. See how your sales team communicates with customers on calls, presentations and webinars and get insights into what they are doing right, and where they need help.

9.6

CX Score

CX
Score

+100

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

0% Negative 100% Positive
Badge Winner
16Reviews

Revenue Grid

Revenue Grid

Automate nurturing with a sales engagement platform that’s built to get you more meetings and replies. Engage with prospects through email, calls, texts, and social media, creating automated sequences that feel personal.

9.2

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
15Reviews

Clari

Clari Sales Analytics

Clari gathers and organizes all your revenue data to let you optimize your business. You get actionable insights, transparency across your entire team, consistent execution and dialed-in forecasting. Everything you need to turn your revenue team into a finely-tuned, predictable machine.

9.2

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

1% Negative 92% Positive
Badge Winner
12Reviews

Other Evaluated Vendors


Google

Looker

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

8.7

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

4% Negative 92% Positive
19Reviews

Zoho

Zoho Analytics

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes.

8.5

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

1% Negative 88% Positive
24Reviews

Salesforce.com Inc

Tableau CRM Analytics

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.

8.3

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

4% Negative 83% Positive
15Reviews

HubSpot

HubSpot Sales Hub

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

8.1

CX Score

CX
Score

+75

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

9% Negative 84% Positive
23Reviews

InsightSquared Inc

InsightSquared Revenue Intelligence

InsightSquared helps revenue operations professionals make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs. Businesses rely on the company’s solutions to forecast more accurately, better manage pipeline, tailor rep coaching based on individual performance, understand their marketing attribution, and conduct data-backed planning and analysis.

7.4

CX Score

CX
Score

+73

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

10% Negative 83% Positive
14Reviews

For the full list of vendors in this space, click here.

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