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Emotional Footprint Awards 2022

Project Management


SoftwareReviews names Hive, Wrike, LiquidPlanner, Adobe Workfront, and ClickUp as Project Management Emotional Footprint Award Winners.


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Project Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Hive

Hive

Hive is the new platform for organizing your company's work. Every team should have a simple way to track who is working on what, and leaders should have a clear view of progress. Hive integrates with over 1,000 popular tools, like Slack, Google Apps, Salesforce, Mailchimp and WordPress. It also supports integrations for files from Box, Google Drive and Dropbox.

9.5

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

1% Negative 98% Positive
Badge Winner
32Reviews

Citrix Systems, Inc.

Wrike

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

9.5

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 99% Positive
Badge Winner
108Reviews

Adobe Systems

Adobe Workfront

Our PPM Software gives management the tools they need to prioritize and get their team working on the tasks that matter most, making the most significant impact on your business.

9.3

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

1% Negative 97% Positive
Badge Winner
94Reviews

ClickUp

ClickUp

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

9.3

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

0% Negative 99% Positive
Badge Winner
26Reviews

LiquidPlanner

LiquidPlanner

Only LiquidPlanner creates schedules automatically based on project priorities and predicts through dynamic calculations the most likely completion dates of all your projects. Simply prioritize work for your team and get a realistic picture of when it will get done. As priorities shift, you'll instantly see the impact of changes in your business.

9.3

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
68Reviews

Other Evaluated Vendors


Asana, Inc.

Asana

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

9.1

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 96% Positive
274Reviews

Smartsheet Inc.

Smartsheet

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

9.1

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 94% Positive
69Reviews

Trello

Trello

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

9.1

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 94% Positive
225Reviews

Basecamp

Basecamp

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

9.0

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

2% Negative 95% Positive
69Reviews

monday.com

monday.com

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

9.0

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 95% Positive
65Reviews

Zoho

Zoho Projects

Plan, track, and collaborate using the preferred online project management software of more than a million businesses.

8.9

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 95% Positive
41Reviews

Teamwork.com

Teamwork

Teamwork Projects takes care of the details so you and your team can focus on the big picture.

8.8

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 92% Positive
28Reviews

GanttPRO

GanttPRO

Online project management solution based on Gantt charts.Interactive online Gantt chart software for planning and controlling multiple projects at once. Split projects into groups of tasks, subtasks, and milestones. Organize and schedule tasks, set due dates, durations, and dependencies. Create a Gantt chart timeline to set accurate estimates and manage resources wisely.

8.6

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 91% Positive
21Reviews

Atlassian

Jira

JIRA Software is built for every member of your software team to plan, track, and release great software.

8.6

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

3% Negative 87% Positive
79Reviews

Mavenlink

Mavenlink

Mavenlink gives your team a cloud-based solution for managing the entire project delivery lifecycle. Complete projects, track time, plan resources, and monitor financial performance - all in a single, user-friendly application. Know the performance of every project, profitability of every client, and utilization of every resource - so you can replicate what works.

8.6

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

3% Negative 88% Positive
47Reviews

Airtable

Airtable

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

8.5

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

3% Negative 91% Positive
28Reviews

HQLabs GmbH

awork

awork is a joyful work management tool for creative teams. It is enjoyable and easy to use, saving you time and headaches! Developed for collaborative work, you can organize your to-dos in a central hub: in thematic lists, as a Gantt chart in the timeline or in the kanban board grouped by lists or users! With awork we want to support your team in their daily work planning and keep them up to date with automated workflows and smart notifications. With the help of the integrated time recording, you can record your times directly - even via the app or directly from your appointments. awork is not only developed in Germany but also hosted.

8.4

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

2% Negative 89% Positive
26Reviews

Microsoft

Microsoft Project Online

Microsoft Project Online is a flexible online solution for project portfolio management (PPM) and everyday work. Delivered through Office 365, Project Online enables organizations to get started, prioritize project portfolio investments and deliver the intended business value—from virtually anywhere on nearly any device.

8.2

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

4% Negative 86% Positive
192Reviews

Oracle

Oracle Primavera Unifier

Primavera offers extreme performance to manage Engineering and Construction work across the Enterprise. Integrating project controls specialties to transform the business and deliver success every time.

7.8

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

9% Negative 81% Positive
44Reviews

ProjectManager

ProjectManager

ProjectManager is an award-winning SaaS project and work management software solution that supports the unique needs of hybrid teams. By uniting team members in different locations, with varying work styles and experience levels, in one solution, ProjectManager enables faster delivery, better resource management and more engaged workers. ProjectManager is simple enough for anyone to use, yet powerful enough for managers to make data-driven decisions and for businesses to manage projects of all levels of complexity.

6.8

CX Score

CX
Score

+59

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

8% Negative 67% Positive
20Reviews

For the full list of vendors in this space, click here.

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