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Emotional Footprint Awards 2022

Master Data Management


SoftwareReviews names ChainSys Smart Data Platform, Viamedici EPIM, PiLog MDRM, Ataccama ONE Platform, Dell Boomi, and Semarchy xDM as Master Data Management Emotional Footprint Award Winners.


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Master Data Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


ChainSys

ChainSys Smart Data Platform

ChainSys is an innovator in Master Data Management (MDM), Data Quality, and business platform implementation (ERP) space. Our success is largely attributed to the fact that we understand the core of how businesses work and the importance of ensuring all business units work smoothly together.

9.4

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
26Reviews

Viamedici

Viamedici EPIM

The Enterprise Product Information Management suite Viamedici EPIM offers the utmost reliability and convenience in maintaining, administering and supplying product data, marketing information and media assets. With this comprehensive solution, you have your product data under control, in all languages and throughout the entire process chain. Viamedici EPIM is a real enterprise application designed for company-wide use, large numbers of users and maximum amounts of data. State-of-the-art architecture and comprehensive scalability ensure best performance and operating security even under high load.

9.2

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
15Reviews

Ataccama Corporation

Ataccama ONE Platform

Ataccama enables enterprise data democratization with a unified platform for automated data quality, MDM, and metadata management across cloud and hybrid environments. We enable business and data teams to collaborate on creating high quality, reusable data products and massively scale data-driven innovation while maintaining data accuracy, control, and governance.

9.2

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
12Reviews

PiLog Inc

PiLog MDRM

The PiLog MDRM system is a Master Data Governance Solution for Material, Service, Vendor, Customer, Assets, Employee, etc. with embedded Data Quality Management. It is a multi-domain, multi-lingual solution to create and maintain all the master data records in a single installation. One of the primary functions is that of Master Data Management with governance processes specific to creation, change, extension, deletion, and archiving to manage the complete life cycle of the master data records.

9.0

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 92% Positive
Badge Winner
32Reviews

Semarchy Inc

Semarchy xDM

Discover the Intelligent Data Hub unique platform for Master Data Management (MDM), Reference Data Management (RDM), Application Data Management (ADM), Data Quality, and Data Governance. Organizations of all sizes and industries benefit from a full set of features to build production-ready operational and analytical applications in a single environment.

8.9

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 92% Positive
Badge Winner
26Reviews

Dell Technologies

Dell Boomi

Dell Boomi MDM offers a clean, simple user interface that addresses the three components of a unified data management strategy: data integration, MDM, and domain-specific data quality services.

8.8

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

2% Negative 91% Positive
Badge Winner
35Reviews

Other Evaluated Vendors


IBM

IBM InfoSphere Master Data Management

InfoSphere MDM manages master data for single or multiple domains – customers, patients, citizens, suppliers, locations, products, services offerings, accounts and more – for improving application and business process effectiveness.

8.6

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

3% Negative 86% Positive
18Reviews

Reltio

Reltio Connected Data Platform

Cleanse and unify your complex, multisource data into a single source of real-time information with the Reltio Connected Data Platform—the industry’s first cloud-native, SaaS master data management solution.

8.4

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

4% Negative 89% Positive
15Reviews

Profisee Group Inc

Profisee Platform

Master Data Maestro is an enterprise-grade master data management software suite designed to deliver powerful data stewardship and data quality capabilities to customers deploying multi-domain MDM solutions.

8.2

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

3% Negative 86% Positive
12Reviews

SAS Institute Inc.

SAS Data Management

SAS gives you a solid start when it comes to preparing and managing traditional and big data sources. Our experts work to understand your goals, and then will suggest a phased approach for the most business value. The result? A complete solution that delivers a single view of your data – and gets your entire enterprise on the same page.

7.9

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

3% Negative 84% Positive
28Reviews

SAP

SAP Master Data Governance

Unify customer, product, and order information from multiple sources and across all channels with master data management software from hybris, an SAP company.

7.8

CX Score

CX
Score

+73

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

7% Negative 80% Positive
85Reviews

Informatica LLC

Informatica Master Data Management

Informatica Master Data Management is the only MDM solution that is both easy to deploy and flexible enough to solve your unique business challenges.

7.6

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

9% Negative 81% Positive
30Reviews

Prospecta

Prospecta MDO

Prospecta empowers organizations to create a data-driven culture where accurate, complete, and trusted data lays the foundation for decision-making, continual process improvement and delivering operational efficiencies.

7.4

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

5% Negative 76% Positive
10Reviews

Syndigo LLC

Syndigo MDM

Syndigo MDM ( Formerly Riversand) Solution enables enterprises to centralize all processes relating to Master Data. The solution can manage all CRUD (Create, Read, Update and Delete) workflows from a single data repository.

6.0

CX Score

CX
Score

+40

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

21% Negative 61% Positive
11Reviews

For the full list of vendors in this space, click here.

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