Boomi Customer Reviews 2026 | Master Data Management

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Boomi

Composite Score

8.4 /10

CX Score

8.7 /10

66 Reviews Write a Review

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What is Boomi?

Built from the mightiness of cloud-native technologies and the power of distributed computing, Boomi’s multi-cloud, independent platform supports everyone with legendary ease-of-use and superior adaptability, flexibility, and scalability. Boomi is the platform for intelligent connectivity and automation. Connect everyone to everything, anywhere. Seamlessly connect applications, data, and people, across your business and partner ecosystem.

Company Details

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Awards & Recognition

Boomi won the following awards in the Master Data Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

8 Top Rated Capabilities

8 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

5 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

3 Top Rated Capabilities

8 Top Rated Features

2022

Boomi Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Boomi.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Boomi?

4% Negative

7% Neutral

89% Positive

Pros

Performance Enhancing
Fair
Security Protects
Friendly Negotiation

Feature Ratings

Average 81

Record Management

Aggregational Hierarchies Management

Record Linkage

Multi-Domain Mastering

Golden Record Management

Workflow Management

Reference Data Management

Metadata Management

Record Deduplication

Entity Deduplication

Entity Relationship Management

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Also Featured in...

Data Integration

Score 8.4

View Boomi in this category (opens in a new tab)

Boomi Reviews

Margaret T.

Role: Sales Marketing
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

A Cloud-Native Approach to MDM

Likeliness to Recommend

9 /10

What differentiates Boomi from other similar products?

Boomi differentiates itself due to its unique features. It is a user-friendly interface that provides ease of use and low code development that is easily accessible. It provides a wide range of customizable options that go with every business's needs and demands. Hence it's easy to use without the requirement of any technical knowledge.

What is your favorite aspect of this product?

Scalability is one of the strengths of Boomi which is highly adaptable according to change. It grows and handles according to business needs. It provides multiple environmental support. I can work in different environments without affecting flexibility and scalability this feature proves to be very beneficial when it comes to my organizations.

What do you dislike most about this product?

Boomi has a steep learning curve. Some features of Boomi might be difficult to understand and require some technical knowledge. I find difficulty and complexity while dealing with this feature. There is a need for change in these features.

What recommendations would you give to someone considering this product?

Boomi offers a variety of applications that work effectively without wastage of time. It is known for its scalability and flexibility. It is a highly adaptable structure that changes according to the needs of businesses. Boomi has interactive collaborative features that maintain the communication by keeping the objectives.

Pros

Enables Productivity
Trustworthy
Effective Service
Saves Time

Rakesh K.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2026

Boomi simplify integration with flexible, low code

Likeliness to Recommend

9 /10

What differentiates Boomi from other similar products?

It's provides lots of connectors compare to other platforms. It's also provide api plateform too. It also offer on-prem hosting where customers can manage there own infrastructure.

What is your favorite aspect of this product?

It's has lots of connectors and also provide custom connectors features. Mapping is really simple. We can easily debug the issue.

What do you dislike most about this product?

MDH is not that mature as of now. Document is also not matured.

What recommendations would you give to someone considering this product?

I would like to recommend to other by its easy integration features and various connectors offering.

Pros

Reliable
Performance Enhancing
Unique Features
Efficient Service

Rakesh K.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2026

Hub of all Integration Services - Boomi

Likeliness to Recommend

8 /10

What differentiates Boomi from other similar products?

I can say that Boomi's overall package which means the combination of multiple services be it Integration,Master Datahub,EDI and flow is hard to compete by any other competitor and at such a pricing, and its easily a differentiator

What is your favorite aspect of this product?

I really like how easy it is to maintain Golden records in Boomi MDH and how easily it integrates with integrations.

What do you dislike most about this product?

I dont like how Boomi's adaptability of EDI and how Boomi plays in EDI domain as it can get better in it.

What recommendations would you give to someone considering this product?

I will suggest them this product if their main priority is Integration and Master Datahub else i will recommend them something else.

Pros

Client's Interest First
Continually Improving Product
Client Friendly Policies
Over Delivered

Cons

Less Generous
Inhibits Innovation
Less Productive

Boomi

What is Boomi?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

Boomi Ratings

90 Likeliness to Recommend

2 Since last award

99 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Boomi?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Aggregational Hierarchies Management Ability to create and maintain hierarchical constructs/models used by the business to aggregate information for reporting and analytics.

Record Linkage Ability to find records in a dataset that refer to the same entity across different data sources

Multi-Domain Mastering Ability to manage different types of master data (person, product, etc.) inside the same platform.

Golden Record Management Includes ability to profile, clean, match, link, identify, and reconcile master data in different data sources to create and maintain the "golden record."

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Reference Data Management Ability to store and distribute reference data created externally. Examples of reference data: country/currency codes, administrative regions, etc.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Record Deduplication Ability to eliminate duplicate records in a datset.

Entity Deduplication Ability to resolve duplicate representation of the same entity instance based on a set of defined attribute/rules and assign unique identifier for each instance

Entity Relationship Management Ability to manage relationships across entity instances within the same entity class, as well as across entity classes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Data Integration

Boomi Reviews

Margaret T.

A Cloud-Native Approach to MDM

Likeliness to Recommend

Pros

Rakesh K.

Boomi simplify integration with flexible, low code

Likeliness to Recommend

Pros

Rakesh K.

Hub of all Integration Services - Boomi

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Record Management

Aggregational Hierarchies Management

Record Linkage

Multi-Domain Mastering

Golden Record Management

Workflow Management

Reference Data Management

Metadata Management

Record Deduplication

Entity Deduplication

Entity Relationship Management

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement