Boomi Customer Reviews 2026 | Master Data Management

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Boomi

Composite Score

8.4 /10

CX Score

8.7 /10

66 Reviews Write a Review

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What is Boomi?

Built from the mightiness of cloud-native technologies and the power of distributed computing, Boomi’s multi-cloud, independent platform supports everyone with legendary ease-of-use and superior adaptability, flexibility, and scalability. Boomi is the platform for intelligent connectivity and automation. Connect everyone to everything, anywhere. Seamlessly connect applications, data, and people, across your business and partner ecosystem.

Company Details

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Awards & Recognition

Boomi won the following awards in the Master Data Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

8 Top Rated Capabilities

8 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

5 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

3 Top Rated Capabilities

8 Top Rated Features

2022

Boomi Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Boomi.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Boomi?

4% Negative

7% Neutral

89% Positive

Pros

Performance Enhancing
Fair
Security Protects
Friendly Negotiation

Feature Ratings

Average 81

Record Management

Aggregational Hierarchies Management

Record Linkage

Multi-Domain Mastering

Golden Record Management

Workflow Management

Reference Data Management

Metadata Management

Record Deduplication

Entity Deduplication

Entity Relationship Management

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Also Featured in...

Data Integration

Score 8.4

View Boomi in this category (opens in a new tab)

Boomi Reviews

Hannah C.

Role: Finance
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Unified tool for easy MDM and quality data service

Likeliness to Recommend

10 /10

What differentiates Boomi from other similar products?

Single platform that allows easy master data management with excellent data integration and quality data service capability.

What is your favorite aspect of this product?

Great data modeling tools with perfect data management and record management functionalities with easy record merging and data entity relationship.

What do you dislike most about this product?

Nothing to dislike about Dell Boom I features or its functionalities. Easy to implement and easy integrate data with excellent record and data merging capabilities.

What recommendations would you give to someone considering this product?

Dell Boomi will easily improve your workflow and with excellent data and record duplication that ensures quick recovery in case of data loss and helps maintains quality data services.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Haman M.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Dell Boomi - Best MDM solution for business

Likeliness to Recommend

9 /10

What differentiates Boomi from other similar products?

Dell Boomi is a high-tech software that ensures quality data services. It comes with three major capabilities; MDM, Unified Data Management, and Data integration

What is your favorite aspect of this product?

I like that Dell Boomi comes with a great user interface. The software is easy to understand. I like that it helps with data quality services. It's high-tech and affordable

What do you dislike most about this product?

No flaws using Dell Boomi. It offers best features

What recommendations would you give to someone considering this product?

For business master data management, I recommend Dell Boomi. It affordable and effective when it comes to qualify data services

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Boniface G.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

My Experience With Dell Boomi

Likeliness to Recommend

9 /10

What differentiates Boomi from other similar products?

What makes Dell Boomi is that it handles the core structures of data management which includes, data integration, data quality, and MDM. Not many software in it's category can handle all these effectively

What is your favorite aspect of this product?

Dell Boomi is not as pricey as one would expect given it's many capabilities. The software is easy to use. It makes general data management easy including data quality. The software is responsive and come with great data management features

What do you dislike most about this product?

Using Dell Boomi isn't easy for nee users. Requires lot's of training.

What recommendations would you give to someone considering this product?

I recommend Dell Boomi for two reasons. First, it takes care of the basic structure of data management. The software is affordable and delivers as expected.

Pros

Continually Improving Product
Reliable
Enables Productivity
Caring

Boomi

What is Boomi?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

Boomi Ratings

90 Likeliness to Recommend

2 Since last award

99 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Boomi?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Aggregational Hierarchies Management Ability to create and maintain hierarchical constructs/models used by the business to aggregate information for reporting and analytics.

Record Linkage Ability to find records in a dataset that refer to the same entity across different data sources

Multi-Domain Mastering Ability to manage different types of master data (person, product, etc.) inside the same platform.

Golden Record Management Includes ability to profile, clean, match, link, identify, and reconcile master data in different data sources to create and maintain the "golden record."

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Reference Data Management Ability to store and distribute reference data created externally. Examples of reference data: country/currency codes, administrative regions, etc.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Record Deduplication Ability to eliminate duplicate records in a datset.

Entity Deduplication Ability to resolve duplicate representation of the same entity instance based on a set of defined attribute/rules and assign unique identifier for each instance

Entity Relationship Management Ability to manage relationships across entity instances within the same entity class, as well as across entity classes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Data Integration

Boomi Reviews

Hannah C.

Unified tool for easy MDM and quality data service

Likeliness to Recommend

Pros

Haman M.

Dell Boomi - Best MDM solution for business

Likeliness to Recommend

Pros

Boniface G.

My Experience With Dell Boomi

Likeliness to Recommend

Pros

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Feature Ratings

Record Management

Aggregational Hierarchies Management

Record Linkage

Multi-Domain Mastering

Golden Record Management

Workflow Management

Reference Data Management

Metadata Management

Record Deduplication

Entity Deduplication

Entity Relationship Management

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement