Boomi Customer Reviews 2026 | Master Data Management

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Boomi

Composite Score

8.4 /10

CX Score

8.7 /10

65 Reviews Write a Review

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What is Boomi?

Built from the mightiness of cloud-native technologies and the power of distributed computing, Boomi’s multi-cloud, independent platform supports everyone with legendary ease-of-use and superior adaptability, flexibility, and scalability. Boomi is the platform for intelligent connectivity and automation. Connect everyone to everything, anywhere. Seamlessly connect applications, data, and people, across your business and partner ecosystem.

Company Details

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Awards & Recognition

Boomi won the following awards in the Master Data Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

8 Top Rated Capabilities

8 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

5 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

3 Top Rated Capabilities

8 Top Rated Features

2022

Boomi Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Boomi.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

8
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Boomi?

4% Negative

4% Neutral

92% Positive

Pros

Performance Enhancing
Fair
Security Protects
Friendly Negotiation

Feature Ratings

Average 80

Record Management

Multi-Domain Mastering

Aggregational Hierarchies Management

Record Linkage

Golden Record Management

Reference Data Management

Metadata Management

Workflow Management

Entity Deduplication

Record Deduplication

Entity Relationship Management

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Also Featured in...

Data Integration

Score 8.5

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Boomi Reviews

Myles S.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Powerful Features and Very Effective

Likeliness to Recommend

9 /10

What differentiates Boomi from other similar products?

I would say what makes Dell Boomi special is the ability to handle different data sources and it also comes with great UI.

What is your favorite aspect of this product?

I like the capabilities of Dell Boomi. I can say without doubt that it is a performer. It is affordable and integration as well as managing the different aspect of the software is easy.

What do you dislike most about this product?

Dell Boomi is flawless and I cannot think of any bad experiences for the time I have interacted with the software.

What recommendations would you give to someone considering this product?

If you are considering Dell Boomi and having any second thoughts, I can can assure you it works because we have used it for close to three years and so far everything is perfect. It works.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Efficient Service

Harshini H.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

Excellent product with magnificent features

Likeliness to Recommend

10 /10

What differentiates Boomi from other similar products?

The drag and drop user interface is easy to use. Without prior programming knowledge this can be used. Everything is in the cloud. Maintenance work is not needed much. Pre-implemented connectors support various cloud services.

What is your favorite aspect of this product?

The user community is great. We can get quick help whenever needed. New connectors are frequently added. The build in connectors makes integrations faster and easier.

What do you dislike most about this product?

Loading time is little long. Logging and debugging is hard when we execute processes on Atom. EDI mapping is slightly complicated. The dashboards are also limited.

What recommendations would you give to someone considering this product?

Boomi is a great product which has a lot of built in connectors and the platform gets frequent updates. Low code and user friendly user interface. Readily available materials and quick responses in Boomi community so I would strongly recommend this product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Boomi

What is Boomi?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

Boomi Ratings

90 Likeliness to Recommend

2 Since last award

99 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

8 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Boomi?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Multi-Domain Mastering Ability to manage different types of master data (person, product, etc.) inside the same platform.

Aggregational Hierarchies Management Ability to create and maintain hierarchical constructs/models used by the business to aggregate information for reporting and analytics.

Record Linkage Ability to find records in a dataset that refer to the same entity across different data sources

Golden Record Management Includes ability to profile, clean, match, link, identify, and reconcile master data in different data sources to create and maintain the "golden record."

Reference Data Management Ability to store and distribute reference data created externally. Examples of reference data: country/currency codes, administrative regions, etc.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Entity Deduplication Ability to resolve duplicate representation of the same entity instance based on a set of defined attribute/rules and assign unique identifier for each instance

Record Deduplication Ability to eliminate duplicate records in a datset.

Entity Relationship Management Ability to manage relationships across entity instances within the same entity class, as well as across entity classes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Data Integration

Boomi Reviews

Myles S.

Powerful Features and Very Effective

Likeliness to Recommend

Pros

Harshini H.

Excellent product with magnificent features

Likeliness to Recommend

Pros

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Feature Ratings

Record Management

Multi-Domain Mastering

Aggregational Hierarchies Management

Record Linkage

Golden Record Management

Reference Data Management

Metadata Management

Workflow Management

Entity Deduplication

Record Deduplication

Entity Relationship Management

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement