Emotional Footprint Awards 2021

Digital Asset Management


SoftwareReviews names PhotoShelter for Brands, Intelligencebank DAM, Portfolio, and MarcomCentral Digital Asset Management as Digital Asset Management Emotional Footprint Award Winners.


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Digital Asset Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


PhotoShelter Inc

PhotoShelter for Brands

Your team needs to share photos and videos quickly and constantly to tell your brand’s story - but the old ways of managing your files can’t keep up. With PhotoShelter for Brands, formerly known as Libris, you’ll be able to move creative files from point A to point B instantly and unlock the possibilities of your brand’s most powerful moments.

9.2

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
51Reviews

IntelligenceBank

Intelligencebank DAM

IntelligenceBank's Digital Asset Management platforms help you manage and collaborate on all your images, video and artwork - internally and with customers & agencies.

9.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

2% Negative 95% Positive
Badge Winner
22Reviews

Extensis Inc

Portfolio

Portfolio makes it easy to share digital assets with internal teams, partners, customers, and business systems so the right files get to the right places at the right time—resulting in increased productivity and return on digital asset investment.

9.1

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 97% Positive
Badge Winner
11Reviews

MarcomCentral

MarcomCentral Digital Asset Management

Store internal media files and finished marketing assets in the same, accessible location with MarcomCentral DAM and control who has access to what materials so everyone has an organized place to find what’s relevant to them.

9.1

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
10Reviews

Other Evaluated Vendors


Brandfolder Inc

Brandfolder

Brandfolder is a visually-elegant and user-friendly Digital Asset Management software that allows marketers and creatives across industries to maximize their brand management potential. With its cloud-first architecture, users can organize, manipulate, distribute, and analyze their most important digital collateral from a single source of truth. With advanced AI-powered smart search, asset editing and manipulation, annotated workflow with approvals and notifications, and actionable brand insights, Brandfolder’s feature suite amplifies cross-team collaboration and productivity, and empowers external users to access the content they need with unprecedented ease.

9.0

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

2% Negative 92% Positive
36Reviews

Widen

Widen Collective

Bring your content together with one platform. The Widen Collective® simplifies how your digital assets, product specs, and marketing copy are delivered to market. Keep your teams collaborating, coordinating, and in control of your brand across the content lifecycle.

8.9

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

3% Negative 93% Positive
35Reviews

Adobe Systems

Adobe Digital Asset Management

A digital asset management (DAM) platform gives you a central hub for organizing, storing, and retrieving rich media that connects to your other enterprise software solutions, ensuring a consistent experience across the customer journey.

8.5

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 87% Positive
38Reviews

Open Text Corporation

OpenText Digital Asset Management

OpenText DAM solutions serve as a centralised, secure and accessible repository to manage digital media, branding and video.

8.1

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

3% Negative 84% Positive
14Reviews

Third Light Ltd.

Chorus

Chorus simplifies the storage and management of digital media files, or 'digital assets' by bringing content into a single place for teams, to allow marketing and content professionals to build a searchable library.

8.0

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

8% Negative 92% Positive
13Reviews

Oracle

Oracle DIVAdirector

Oracle DIVAdirector is a digital asset management system that gives operators full control of the assets housed in the Oracle DIVArchive content storage management solution. With it, operators can quickly locate, access, and manage media files via a familiar interface.

7.8

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

6% Negative 83% Positive
17Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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