Emotional Footprint Awards 2021
Data Archiving
SoftwareReviews names Mimecast Cloud Archive, Barracuda Cloud Archiving Service, SAP Data Archiving, and Bloomberg Vault Enterprise Archiving as Data Archiving Emotional Footprint Award Winners.
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Data Archiving
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Mimecast Services
Mimecast Cloud Archive
Mimecast Enterprise Information Archiving is highly scalable and resilient, combining automated tools for administrators to manage mailboxes, e-discovery and litigation support, and powerful applications for employees to access data quickly.
9.4
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Barracuda Networks, Inc.
Barracuda Cloud Archiving Service
The Barracuda Cloud Archiving Service provides a complete on demand Software-as-a-Service (SaaS) cloud solution. With our guided setup wizard, most customers are typically up and running in less than an hour.
8.8
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
SAP
SAP Data Archiving
SAP Data Archiving allows you to removed data from the database and store it in a consistent and secure manner. The archived data is stored in a file system and from there can be moved to other, more cost efficient storage media.
8.7
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Bloomberg L.P.
Bloomberg Vault Enterprise Archiving
The Bloomberg Vault Enterprise Archiving solution stores data in a write-once-read-many (WORM) format in multiple data centers running hot-hot for guaranteed disaster recovery.
8.5
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Other Evaluated Vendors
Google Vault
Manage, retain, search and export your organization’s email and on-the-record chats.
8.3
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Dell EMC
Dell EMC Data Protection Suite for Archive
The Dell EMC Data Protection Suite Family simplifies data protection choices, making it easier than ever for you to access best-in-class replication, backup, and archive solutions to fit your specific needs.
7.8
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Proofpoint
Proofpoint Enterprise Archive
Legal and compliance pressures are evolving in the face of today’s data growth. That’s why you need a new approach to your data archiving challenges. Enterprise Archive is a proven, next-generation data archive solution that leverages cloud intelligence for deep insight into your data to reduce cost, complexity, and risk.
7.3
CX Score
CX
Score
+66
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Microsoft
Microsoft Information Archiving
Our mission is to empower everyone to achieve more and we build our products and services with security, privacy, compliance, and transparency in mind.
6.1
CX Score
CX
Score
+44
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
Veritas
Veritas Enterprise Vault
Enterprise Vault 12 helps you better control and manage what information you retain while also supervising and searching the archive more efficiently.
6.0
CX Score
CX
Score
+53
Net Emotional Footprint
Net Emotional
Footprint
66
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
