Emotional Footprint Awards 2021

Data Archiving


SoftwareReviews names Mimecast Cloud Archive, Barracuda Cloud Archiving Service, SAP Data Archiving, and Bloomberg Vault Enterprise Archiving as Data Archiving Emotional Footprint Award Winners.


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Data Archiving

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Mimecast Services

Mimecast Cloud Archive

Mimecast Enterprise Information Archiving is highly scalable and resilient, combining automated tools for administrators to manage mailboxes, e-discovery and litigation support, and powerful applications for employees to access data quickly.

9.4

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
19Reviews

Barracuda Networks, Inc.

Barracuda Cloud Archiving Service

The Barracuda Cloud Archiving Service provides a complete on demand Software-as-a-Service (SaaS) cloud solution. With our guided setup wizard, most customers are typically up and running in less than an hour.

8.8

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
15Reviews

SAP

SAP Data Archiving

SAP Data Archiving allows you to removed data from the database and store it in a consistent and secure manner. The archived data is stored in a file system and from there can be moved to other, more cost efficient storage media.

8.7

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

0% Negative 94% Positive
Badge Winner
17Reviews

Bloomberg L.P.

Bloomberg Vault Enterprise Archiving

The Bloomberg Vault Enterprise Archiving solution stores data in a write-once-read-many (WORM) format in multiple data centers running hot-hot for guaranteed disaster recovery.

8.5

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

5% Negative 91% Positive
Badge Winner
16Reviews

Other Evaluated Vendors


Google

Google Vault

Manage, retain, search and export your organization’s email and on-the-record chats.

8.3

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

3% Negative 88% Positive
114Reviews

Dell EMC

Dell EMC Data Protection Suite for Archive

The Dell EMC Data Protection Suite Family simplifies data protection choices, making it easier than ever for you to access best-in-class replication, backup, and archive solutions to fit your specific needs.

7.8

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

5% Negative 76% Positive
16Reviews

Proofpoint

Proofpoint Enterprise Archive

Legal and compliance pressures are evolving in the face of today’s data growth. That’s why you need a new approach to your data archiving challenges. Enterprise Archive is a proven, next-generation data archive solution that leverages cloud intelligence for deep insight into your data to reduce cost, complexity, and risk.

7.3

CX Score

CX
Score

+66

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

11% Negative 76% Positive
13Reviews

Microsoft

Microsoft Information Archiving

Our mission is to empower everyone to achieve more and we build our products and services with security, privacy, compliance, and transparency in mind.

6.1

CX Score

CX
Score

+44

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

22% Negative 65% Positive
11Reviews

Veritas

Veritas Enterprise Vault

Enterprise Vault 12 helps you better control and manage what information you retain while also supervising and searching the archive more efficiently.

6.0

CX Score

CX
Score

+53

Net Emotional Footprint

Net Emotional
Footprint

66

Value Index

VALUE INDEX

10% Negative 64% Positive
15Reviews

For the full list of vendors in this space, click here.

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