Web Conferencing
SoftwareReviews names GoToMeeting, Cisco Webex Meetings, and Google Meet as Web Conferencing Emotional Footprint Award Winners.
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SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional
response ratings from IT and business professionals. Using our Emotional Footprint methodology,
we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship
and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of
traditional “magical” components such as market presence and analyst opinion, which are
opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses
across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience,
Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done
across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
LogMeIn
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
+90
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Cisco Systems
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
+91
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Google
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
+91
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
LogMeIn
join.me
We’re a collaboration tool designed to cut through pointless processes, politics and protocols with a single click. We help you, your team and your company by making collaboration simple, instant and continuous.
+91
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Zoom Video Communications, Inc.
Zoom provides modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.
+87
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Dialpad Inc
Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.
+84
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Blue Jeans Network Inc
BlueJeans Meetings transforms your video conferencing experience by integrating the industry’s highest-fidelity audio and video performance with incredible productivity features and a comprehensive security toolkit to provide you with a distinct competitive advantage every time you join a meeting.
+89
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Adobe Systems
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
+85
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Microsoft
With one click, anyone can join your online meeting, from any device. You can choose to meet right away, or schedule from Outlook for later. The meeting URL is personalized just for you.
+82
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Microsoft
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
+80
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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