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Adobe Systems

Adobe Connect

8.4 / 10
Category

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

85 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
7% Neutral
88% Positive

Pros

  • Respectful
  • Effective Service
  • Caring
  • Fair

Feature Ratings

Average 83

Audio Conferencing VoIP

84

Video Conferencing

84

Instant Messaging

83

Facilitator Functions

83

File Transfer

83

Audio Controls

82

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

81

Application Share

81

Screen Share

81

Virtual Whiteboard

80

Vendor Capability Ratings

Average 80

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Ease of Implementation

82

Ease of Customization

81

Business Value Created

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Vendor Support

78

Adobe Connect Reviews

Henry C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Adobe Connect has an excellent interface.

Likeliness to Recommend

10 / 10

What differentiates Adobe Connect from other similar products?

This tool is our favorite for creating the most dynamic and versatile presentations on the web that we have achieved. The quality of multimedia options that this program has offered us in a long time is incredible and it fully respects the quality of the formats that we use to present. to our clients and relationships on the web, the functionality of the program is very good and we have managed to do different activities to express ideas and new projects of the company, such as seminars for our work team daily to strengthen knowledge in the area, The results are always effective and satisfactory.

What is your favorite aspect of this product?

Adobe Connect is the only program we have to have conferences with multiple personalities and relationships that our company has on the web, since this program has the tools to apply our projects in multimedia so that our clients and coworkers fully understand the projects that we want to manifest through this means, I really like this program, because it is not complicated to start or build the presentations, this program shows me the best tools to design and explain the ideas that arise in my company, simply and pleasantly, this is Because Adobe Connect has an excellent interface that perfectly complements our work dynamics,

What do you dislike most about this product?

There are a couple of problems that can spoil the performance of the program, the first and most important is the dependency that this program requires on a good, stable and powerful internet connection, otherwise the program will not respond in its best version, causing that the presentations are a bit slow or may crash, secondly we have a couple of complaints with the mobile version of this program, since we cannot generate the same good results due to the complexity it presents.

What recommendations would you give to someone considering this product?

Adobe Connect is one of the programs that I highly recommend to my colleagues, that this program has many benefits, the capacity and versatility of this program to offer its users the best tools to design the most dynamic presentations with the best technology and multimedia files, Thanks to the help of this program it is possible to communicate the ideas of future projects and impart knowledge in a pleasant press on the web.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oliur R.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic product!

Likeliness to Recommend

10 / 10

What differentiates Adobe Connect from other similar products?

One thing differentiating Adobe Connect from similar products is its integration with other Adobe products. Adobe Connect will look and feel familiar to users of other Adobe products. However, if you’re new to the Adobe framework, the software can look confusing and even a little redundant. This is because Adobe differentiates between training sessions, meetings, and seminars.

What is your favorite aspect of this product?

Adobe Connect is a robust webinar platform that can save users a ton of money compared to in-person meetings. It’s good enough to provide an experience that can substitute for most in-person meetings1. Users also appreciate its live chat support and adequate templates and documentation.

What do you dislike most about this product?

The interface feels dated and somehow feels hard to get around. Also, the overall performance drops a little with more than 50 users active and sharing screen or webcam.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect, a flexible web conferencing solution that supports various scenarios. Some common use cases for Adobe Connect include delivering engaging training and learning sessions, hosting highly customized and branded webinars with high levels of engagement, conducting reliable and personalized high-quality meetings

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Saves Time

Carla A.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great communication tool

Likeliness to Recommend

9 / 10

What differentiates Adobe Connect from other similar products?

Unlike other tools, I can mention that this one is unique because it gives a visually friendly interface with complete learning and stability, I love that meetings can start quickly in HD video clip and audio quality.

What is your favorite aspect of this product?

What I love most about this tool is that it is secure because the host controls all the content that the competitors can see. The filming function is outstanding and the control to share materials is sufficient.

What do you dislike most about this product?

In my special critique, we have no complaints with this product as the best feature of Adobe Connect (which is not available with others) is the ability to preload meeting rooms with requested content for competitors.

What recommendations would you give to someone considering this product?

One of the reasons why we have the possibility to recommend this product is since we have the possibility to easily configure different designs with slideshows, video clips, surveys. We don't have to worry about screen sharing or making sure our teacher opens the necessary slides.

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Caring

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