Emotional Footprint Awards 2019

Enterprise Resource Planning


Software Reviews names Oracle ERP Cloud, Acumatica Cloud ERP, Microsoft Dynamics 365 for Finance and Operations, and Oracle PeopleSoft as Enterprise Resource Planning Emotional Footprint Award Winners.

Enterprise Resource Planning

Emotional Footprint Awards

Software Reviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Oracle

Oracle ERP Cloud

Streamline your enterprise business processes with Enterprise Resource Planning (ERP) Cloud. With ERP Cloud Financials, Procurement, Project Portfolio Management and more, you can increase productivity, lower costs, and improve controls.

8.6

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

4% Negative 88% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2019
30Reviews

Acumatica

Acumatica Cloud ERP

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

7.6

CX Score

CX
Score

+68

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

5% Negative 73% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2019
28Reviews

Microsoft

Microsoft Dynamics 365 for Finance and Operations

Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.

7.4

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

10% Negative 82% Positive