SAP Business ByDesign Customer Reviews 2023

What is SAP Business ByDesign?

SAP Business ByDesign is a comprehensive cloud-based ERP suite comprising financials, project management, supplier relationship management, customer relationships management, manufacturing, supply chain management, management reporting and human resources. SAP Business ByDesign offers 35 fully integrated end-to-end business scenarios with integrated finance and designed to cater to both product- and service-centric businesses. These range from traditional Order-to-Cash to complex third-party order processing scenarios. The scenarios go across corporate boundaries, not just within a company, but within an ecosystem.

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SAP Business ByDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business ByDesign.

82 Likeliness to Recommend

Up 3
Since last award

95 Plan to Renew

Up 1
Since last award

72 Satisfaction of Cost Relative to Value

Up 6
Since last award

Emotional Footprint Overview

+58 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business ByDesign?

12% Negative

8% Neutral

80% Positive

Pros

Respectful
Acts with Integrity
Caring
Trustworthy

Cons

Less Transparent
Vendor Friendly Policies
Less Effective Service

Feature Ratings

Average 72

Job and Project Management

82

Governance Risk and Compliance

81

Supply Chain Management

79

Accounting and Financial Management

79

Procurement Management

76

Service Management

75

Analytics and Reporting

75

Customer Relationship Management

72

Human Capital Management

67

BI and Performance Management

64

Industry Specific Capabilities

64

Vendor Capability Ratings

Average 74

Ease of IT Administration

86

Ease of Customization

78

Business Value Created

77

Breadth of Features

77

Ease of Implementation

76

Ease of Data Integration

73

Usability and Intuitiveness

72

Vendor Support

72

Quality of Features

72

Availability and Quality of Training

70

Product Strategy and Rate of Improvement

69

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SAP Business ByDesign

SAP Business ByDesign

What is SAP Business ByDesign?

Company Details

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Awards & Recognition

SAP Business ByDesign Ratings

82 Likeliness to Recommend

Up 3Since last award

95 Plan to Renew

Up 1Since last award

72 Satisfaction of Cost Relative to Value

Up 6Since last award

Emotional Footprint Overview

+58 Net Emotional Footprint

How much do users love SAP Business ByDesign?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.