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Data Quadrant Awards 2024

Identity and Access Management


SoftwareReviews names Okta Identity Cloud, BeyondTrust RM (Formerly Bomgar), and Ping Identity Platform as Identity and Access Management Data Quadrant Award Winners.


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Identity and Access Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

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  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Identity and Access Management Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Okta

Okta Identity Cloud

Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.

8.7

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
43Reviews

BeyondTrust Corporation

BeyondTrust RM (Formerly Bomgar)

Bomgar’s Privileged Access Management (PAM) solution enables organizations to control and manage privileged access to critical data and systems, while empowering users to be more productive. The solution consists of two components - Bomgar Privileged Identity and Bomgar Privileged Access. With Bomgar's integrated PAM solution you can protect privileged accounts and assets at the speed and scale of your business.

7.9

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
13Reviews

Ping Identity

Ping Identity Platform

The Ping Identity Platform is comprised of a comprehensive suite of products and capabilities that work in harmony to deliver seamless, continuous and secure access to all applications. By quickly connecting millions of users and thousands of applications, we free enterprises to work without boundaries and accelerate digital transformation.

7.7

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
11Reviews

Vendor Capability Awards


Availability and Quality of Training

Okta Identity Cloud

Badge Winner

Breadth of Features

Okta Identity Cloud

Badge Winner

Business Value Created

BeyondTrust RM (Formerly Bomgar)

Badge Winner

Ease of Customization

Okta Identity Cloud

Badge Winner

Ease of Data Integration

Okta Identity Cloud

Badge Winner

Ease of IT Administration

Ping Identity Platform

Badge Winner

Ease of Implementation

Okta Identity Cloud

Badge Winner

Product Strategy and Rate of Improvement

Okta Identity Cloud

Badge Winner

Quality of Features

BeyondTrust RM (Formerly Bomgar)

Badge Winner

Usability and Intuitiveness

Okta Identity Cloud

Badge Winner

Vendor Support

Okta Identity Cloud

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Okta Identity Cloud


Breadth of Features

Okta Identity Cloud


Business Value Created

BeyondTrust RM (Formerly Bomgar)


Ease of Customization

Okta Identity Cloud


Ease of Data Integration

Okta Identity Cloud


Ease of IT Administration

Ping Identity Platform


Ease of Implementation

Okta Identity Cloud


Product Strategy and Rate of Improvement

Okta Identity Cloud


Quality of Features

BeyondTrust RM (Formerly Bomgar)


Usability and Intuitiveness

Okta Identity Cloud


Vendor Support

Okta Identity Cloud


Other Evaluated Vendors


CyberArk Software Ltd

CyberArk Application Identity Manager

CyberArk Enterprise Password Vault is designed to discover, secure, rotate and control access to privileged account passwords used to access systems throughout the enterprise IT environment.

7.3

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

Microsoft Corporation

Microsoft Identity Manager

Synchronize identities between directories, databases and applications. Enable self-service password, group and certificate management. Increase admin security and thwart identity theft with policies, privileged access and roles.

7.0

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

60Reviews

HID Global Corporation

HID DigitalPersona

The HID DigitalPersona software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of easily deployable authentication methods so users can quickly and easily gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, Citrix applications and more. Crossmatch was acquired by HID Global in September 2018.

6.9

Composite
Score

Composite
Score

+77

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

50Reviews

SAP

SAP Identity and Access Management

Safeguard your company's information assets with identity and access management and security compliance. Manage business continuity and minimize cost and risk with an approach to identity and access management that drives security compliance.

6.6

Composite
Score

Composite
Score

+72

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

44Reviews

RSA

RSA Via

RSA Via is a set of SaaS and software solutions that work together to protect the entire identity and access lifecycle. It features a governance-driven approach to ensure consistency in access controls, regardless of the user’s location, device or where the resources reside. RSA Via ensures continuous compliance with changing rules and regulations without rendering current IAM investments obsolete.

6.5

Composite
Score

Composite
Score

+72

Emotional
Footprint

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

46Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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