Data Quadrant Awards 2023
Web and Video Conferencing - Midmarket
SoftwareReviews names iotum’s Cloud Communication Platform, Whereby, 3CX, and AnyMeeting Video Conferencing as Web and Video Conferencing - Midmarket Data Quadrant Award Winners.
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Web and Video Conferencing - Midmarket
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
iotum Inc
iotum’s Cloud Communication Platform
iotum is a leader in audio and video solutions committed to building cutting-edge products and services that enhance remote collaboration and communication for organizations across the globe. The iotum platform is built to be easily white-labeled and integrated into your existing offering or website to optimize your user experience. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video, voice, messaging, and streaming with iotum’s Cloud Communications Platform.
9.5
Composite
Score
Composite
Score
+97
Emotional
Footprint
Emotional
Footprint
97%
Likeliness to
Recommend
Likeliness
to Recommend
Whereby
Whereby
Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.
8.8
Composite
Score
Composite
Score
+94
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
3CX Inc.
3CX
3CX is a 100% channel company and is the developer of a the 3CX communications software; the open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs, boosts company productivity and mobility, and enhances the customer experience. With integrated WebRTC video conferencing, softphones for Mac and Windows, smartphone apps for Android and iOS, website live chat and more, 3CX offers companies a complete Unified Communications package out of the box.
8.8
Composite
Score
Composite
Score
+92
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
Intermedia, Inc.
AnyMeeting Video Conferencing
Whether with colleagues, clients or prospects, use AnyMeeting video conferencing for that more personal and powerful connection. That will translate to higher engagement, higher productivity and higher sales versus travel or traditional phone conferencing.
8.7
Composite
Score
Composite
Score
+94
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
iotum’s Cloud Communication Platform
Breadth of Features
iotum’s Cloud Communication Platform
Business Value Created
iotum’s Cloud Communication Platform
Ease of Customization
iotum’s Cloud Communication Platform
Ease of Data Integration
iotum’s Cloud Communication Platform
Ease of IT Administration
iotum’s Cloud Communication Platform
Ease of Implementation
iotum’s Cloud Communication Platform
Product Strategy and Rate of Improvement
iotum’s Cloud Communication Platform
Quality of Features
iotum’s Cloud Communication Platform
Usability and Intuitiveness
iotum’s Cloud Communication Platform
Vendor Support
iotum’s Cloud Communication Platform
Vendor Capability Awards
Availability and Quality of Training
iotum’s Cloud Communication Platform
Breadth of Features
iotum’s Cloud Communication Platform
Business Value Created
iotum’s Cloud Communication Platform
Ease of Customization
iotum’s Cloud Communication Platform
Ease of Data Integration
iotum’s Cloud Communication Platform
Ease of IT Administration
iotum’s Cloud Communication Platform
Ease of Implementation
iotum’s Cloud Communication Platform
Product Strategy and Rate of Improvement
iotum’s Cloud Communication Platform
Quality of Features
iotum’s Cloud Communication Platform
Usability and Intuitiveness
iotum’s Cloud Communication Platform
Vendor Support
iotum’s Cloud Communication Platform
Other Evaluated Vendors
Lifesize Inc
Lifesize Video Conferencing
Connect and meet with anyone, anywhere from any device with stunning quality and end-to-end encryption.
8.5
Composite
Score
Composite
Score
+91
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
SpikeApp Inc.
Spike
Say goodbye to plugins, creating accounts, and logins. With Video Meetings and Audio Calls fully integrated into your Inbox, your workflow stays- well...flowing!
8.5
Composite
Score
Composite
Score
+90
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
Livestorm
Livestorm
Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.
8.5
Composite
Score
Composite
Score
+92
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
Google Business Hangouts
Business Hangouts is a Webinar, Video Conference and Web Conference platform for Google G Suite with more than 2 million users from its inception. It is a tool for online meetings and Virtual Events.
8.5
Composite
Score
Composite
Score
+94
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
Amazon
Amazon Chime
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
8.1
Composite
Score
Composite
Score
+86
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
