Spike Logo
Spike Logo
SpikeApp Inc.

Spike

8.6 / 10
Category
Spike
8.6 / 10

What is Spike?

Say goodbye to plugins, creating accounts, and logins. With Video Meetings and Audio Calls fully integrated into your Inbox, your workflow stays- well...flowing!

Company Details


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Awards & Recognition

Spike won the following awards in the Web and Video Conferencing - Midmarket category

Spike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spike.

85 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spike?

0% Negative
3% Neutral
97% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 83

Keyboard Mouse Control

85

Video Conferencing

83

Audio Conferencing VoIP

83

Screen Share

82

Audio Controls

80

Vendor Capability Ratings

Average 83

Ease of IT Administration

100

Breadth of Features

97

Usability and Intuitiveness

97

Vendor Support

97

Ease of Data Integration

94

Quality of Features

94

Availability and Quality of Training

91

Ease of Implementation

91

Ease of Customization

87

Business Value Created

84

Product Strategy and Rate of Improvement

84

Spike Reviews

Arpit N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Fabulous its very good

Likeliness to Recommend

9 / 10

What differentiates Spike from other similar products?

This is very easy to use

What is your favorite aspect of this product?

User interface is very good

What do you dislike most about this product?

Sometime lagged

What recommendations would you give to someone considering this product?

Must use and cery usefull

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Naveed a.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

"MY TRUSTED WORKING PARTNER"

Likeliness to Recommend

9 / 10

What differentiates Spike from other similar products?

Spike is made with simplicity, it's dashboard is user friendly even for beginners and has amazing features,with spike you can easily send information to reach out to many people all at once,urgent meetings can be conducted all thanks to spike

What is your favorite aspect of this product?

Spike has features such as instant messaging which enables communication between me and my colleagues, we can send and receive messages using spike and this helps us to work together towards an ongoing projects, we can also engage into an audio call when necessary and discuss important facts about work using the same same platform, video calls are also part of spike and this brings an aspect of effective communication since you can see the other colleagues on your own gadget.

What do you dislike most about this product?

I have not come across anything as a dislike with spike

What recommendations would you give to someone considering this product?

For a company that values team work and collaboration,this is the tool for it, employee can engage into serious conversations without leaving their desk and this saves on time and Also boost productivity.try this tool in your company and see the results that come with it.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Arifuzzaman T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product! Very user-defined and reliable

Likeliness to Recommend

10 / 10

What differentiates Spike from other similar products?

Its mostly different its like a chat app

What is your favorite aspect of this product?

Love the chat interface

What do you dislike most about this product?

Nothing . they can just improve the signature field

What recommendations would you give to someone considering this product?

It will change the freaking email replying irrigation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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