Data Quadrant Awards 2023
Software Asset Management
SoftwareReviews names Sassafras AllSight and ManageEngine AssetExplorer as Software Asset Management Data Quadrant Award Winners.
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Software Asset Management
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Sassafras Software
Sassafras AllSight
Sassafras AllSight delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.
9.2
Composite
Score
Composite
Score
+99
Emotional
Footprint
Emotional
Footprint
99%
Likeliness to
Recommend
Likeliness
to Recommend
ManageEngine
ManageEngine AssetExplorer
ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.
8.8
Composite
Score
Composite
Score
+90
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
Sassafras AllSight
Breadth of Features
ManageEngine AssetExplorer
Business Value Created
ManageEngine AssetExplorer
Ease of Customization
ManageEngine AssetExplorer
Ease of Data Integration
ManageEngine AssetExplorer
Ease of IT Administration
ManageEngine AssetExplorer
Ease of Implementation
ManageEngine AssetExplorer
Product Strategy and Rate of Improvement
Sassafras AllSight
Quality of Features
ManageEngine AssetExplorer
Usability and Intuitiveness
ManageEngine AssetExplorer
Vendor Support
Sassafras AllSight
Vendor Capability Awards
Availability and Quality of Training
Sassafras AllSight
Breadth of Features
ManageEngine AssetExplorer
Business Value Created
ManageEngine AssetExplorer
Ease of Customization
ManageEngine AssetExplorer
Ease of Data Integration
ManageEngine AssetExplorer
Ease of IT Administration
ManageEngine AssetExplorer
Ease of Implementation
ManageEngine AssetExplorer
Product Strategy and Rate of Improvement
Sassafras AllSight
Quality of Features
ManageEngine AssetExplorer
Usability and Intuitiveness
ManageEngine AssetExplorer
Vendor Support
Sassafras AllSight
Other Evaluated Vendors
USU
USU Software Asset Management
With USU Software Asset Management, you get much more than just a bunch of software solutions: You receive tools and services from a single source — an advantage to you that sets us apart from other providers
8.3
Composite
Score
Composite
Score
+92
Emotional
Footprint
Emotional
Footprint
81%
Likeliness to
Recommend
Likeliness
to Recommend
ServiceNow
ServiceNow Software Asset Management
Software Asset Management runs on a single-architecture platform, enabling faster outcomes to slash spending and license compliance risks. ServiceNow Software Asset Management is the only SAM solution that operates on a single platform with a common service data model.
8.2
Composite
Score
Composite
Score
+87
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Snow Software
Snow Software
Snow brings together software asset management, cloud management and SaaS management so you can fully optimize your technology in one platform that seamlessly integrates with your enterprise ecosystem. Snow Software is a unified cloud-native platform delivering actionable insights on your IT environment. Bringing together SaaS management, software asset management and cloud cost management, you can optimize IT spend, rein in cost, mitigate risk and drive value from all your technology.
7.9
Composite
Score
Composite
Score
+91
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
Eracent
Eracent IT Management Center
The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.
7.7
Composite
Score
Composite
Score
+83
Emotional
Footprint
Emotional
Footprint
81%
Likeliness to
Recommend
Likeliness
to Recommend
Flexera
Flexera One
Growing complexity in hybrid IT environments creates greater challenges for leaders like you. Flexera One helps you visualize your entire estate from on-premises to SaaS to cloud. And it delivers the power to mitigate risk, reduce costs and maximize every technology investment—so you can invest in innovation.
7.7
Composite
Score
Composite
Score
+90
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
