Eracent IT Management Center
7.6 /10

What is Eracent IT Management Center?

The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Eracent IT Management Center won the following awards in the IT Asset Management - Enterprise category

Filter By

Eracent IT Management Center Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Eracent IT Management Center.

83 Likeliness to Recommend

1
Since last award

94 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eracent IT Management Center?

1% Negative
20% Neutral
79% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Trustworthy
  • Fair

Feature Ratings

Average 78

Data Import Export and Aggregation

81

Analytics and Reporting

81

Integrated Discovery

80

Data Center Analytics

77

Software Recognition Library

76

End to End Lifecycle Management

75

Software Usage Metering

74

Decentralized Management

71

Advanced License Management

68

Financial Analysis

68

Cloud License Management

50

Vendor Capability Ratings

Average 70

Vendor Support

79

Business Value Created

74

Ease of Data Integration

74

Breadth of Features

73

Ease of Customization

72

Ease of IT Administration

70

Product Strategy and Rate of Improvement

70

Ease of Implementation

70

Quality of Features

69

Usability and Intuitiveness

64

Availability and Quality of Training

60

Eracent IT Management Center Reviews

  • Role: Operations
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2024

This is a great product with Good Features

Likeliness to Recommend

10 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service
  • Role: C-Level
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Meets the needs of our enterprise

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Valerie C.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Reporting is great. Not enough checks and balances

Likeliness to Recommend

8 /10

What differentiates Eracent IT Management Center from other similar products?

Fantastic Reports and queries.

What is your favorite aspect of this product?

The reporting and queries I can build to find almost anything.

What do you dislike most about this product?

There is too much room for human error. Not enough checks and balances to ensure information is correct.

What recommendations would you give to someone considering this product?

Go through some training. There is a lot to learn in Eracent that has taken me years to figure out on my own... and still learning

Pros

  • Trustworthy
  • Respectful
  • Client Friendly Policies
  • Friendly Negotiation