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Data Quadrant Awards 2023

Low-Code Business Process Management - Enterprise


SoftwareReviews names ServiceNow App Engine and Microsoft Power Apps as Low-Code Business Process Management - Enterprise Data Quadrant Award Winners.


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Low-Code Business Process Management - Enterprise

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Low-Code Business Process Management - Enterprise Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


ServiceNow

ServiceNow App Engine

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

8.2

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
26Reviews

Microsoft Corporation

Microsoft Power Apps

Use Power Automate, a powerful, built-in workflow engine. Quickly automate your workflows, enable business logic to simplify app building, and model your processes across connected data sources and services.

7.8

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

91%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
16Reviews

Vendor Capability Awards


Availability and Quality of Training

ServiceNow App Engine

Badge Winner

Breadth of Features

ServiceNow App Engine

Badge Winner

Business Value Created

ServiceNow App Engine

Badge Winner

Ease of Customization

OutSystems

Badge Winner

Ease of Data Integration

ServiceNow App Engine

Badge Winner

Ease of IT Administration

Appian Low-Code Automation

Badge Winner

Ease of Implementation

OutSystems

Badge Winner

Product Strategy and Rate of Improvement

OutSystems

Badge Winner

Quality of Features

OutSystems

Badge Winner

Usability and Intuitiveness

Microsoft Power Apps

Badge Winner

Vendor Support

ServiceNow App Engine

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

ServiceNow App Engine


Breadth of Features

ServiceNow App Engine


Business Value Created

ServiceNow App Engine


Ease of Customization

OutSystems


Ease of Data Integration

ServiceNow App Engine


Ease of IT Administration

Appian Low-Code Automation


Ease of Implementation

OutSystems


Product Strategy and Rate of Improvement

OutSystems


Quality of Features

OutSystems


Usability and Intuitiveness

Microsoft Power Apps


Vendor Support

ServiceNow App Engine


Other Evaluated Vendors


Appian

Appian Low-Code Automation

Appian provides a leading low-code automation software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com.

7.7

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

OutSystems, Inc.

OutSystems

OutSystems is the most complete full-stack application development platform. Using high-productivity, connected, and AI-assisted tools, developers can build and deploy a full range of applications — from consumer apps to critical business systems — fast, right, and for the future.

7.5

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

12Reviews

Pegasystems Inc.

Pega Low-Code BPM

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

7.4

Composite
Score

Composite
Score

+88

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

23Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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