Appian Low-Code Automation Customer Reviews 2023

What is Appian Low-Code Automation?

Appian provides a leading low-code automation software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com.

Company Details

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Awards & Recognition

Appian Low-Code Automation won the following awards in the Low-Code Business Process Management - Midmarket category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

5 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2023

Appian Low-Code Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian Low-Code Automation.

85 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian Low-Code Automation?

2% Negative

7% Neutral

91% Positive

Pros

Respectful
Client Friendly Policies
Helps Innovate
Includes Product Enhancements

Feature Ratings

Average 82

Low-Code Automation

87

Process Workflow Designer

87

Collaboration

87

Content Management

85

Mobile Support

85

External Application Data Connectors

84

In-App Automated Workflows

84

BPMN Compliance

83

Permissions and Governance

83

Process Automation Templates

81

Process Library

81

Vendor Capability Ratings

Average 83

Ease of IT Administration

100

Usability and Intuitiveness

97

Quality of Features

97

Ease of Data Integration

96

Ease of Customization

94

Availability and Quality of Training

94

Product Strategy and Rate of Improvement

94

Ease of Implementation

93

Vendor Support

91

Breadth of Features

89

Business Value Created

86

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Low-Code Business Process Management - Enterprise

Score 7.7

View Appian Low-Code Automation in this category (opens in a new tab)

Appian Low-Code Automation Reviews

Pavan Sri hari G.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Appian features are really cool, They improve well

Likeliness to Recommend

7 / 10

What differentiates Appian Low-Code Automation from other similar products?

Appian provides flexibility to integrate with external systems, Appian can be used as a Front end or back-end tool based on user cost and requirements. If Appian is used as a backend tool we call it a headless BPM app, in this case, we can prepare UIs in front-end tools (i.e HTML, CSS, JAVASCRIPT), and Appian handles these requests through Web Apis . Compared with other tools Appian is more flexible and agile in integrating with external systems.

What is your favorite aspect of this product?

Their continuous efforts to improve Appian features. Appian releases a new set of features once every 4 months.

What do you dislike most about this product?

I think they need to improve apian's robotic process automation platform, apart from that no other issues .

What recommendations would you give to someone considering this product?

If you have less time and resources to build an application I strongly recommend Appian. If you have plenty of time and capital to spend on applications it is better to consider traditional languages like JAVA because the Appian process is slow if user traffic increases.

Pros

Trustworthy
Unique Features
Efficient Service
Saves Time

Thapani S.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Great option for low-code automation

Likeliness to Recommend

10 / 10

What differentiates Appian Low-Code Automation from other similar products?

Appian is easy to implement and offers fast delivery

What is your favorite aspect of this product?

Appian's templates make it easy to design interfaces

What do you dislike most about this product?

Customization is limited

What recommendations would you give to someone considering this product?

Consider scalability of business solution before implementation

Pros

Performance Enhancing
Enables Productivity
Respectful
Security Protects

Shweta G.

Role: Consultant
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Present and Future of Low Code Automation

Likeliness to Recommend

9 / 10

What differentiates Appian Low-Code Automation from other similar products?

Appian has been marked as a leader in Gartner's Magic quadrant with below features: Uncompromised Security Best User Experience Fast Development Continuous Improvements

What is your favorite aspect of this product?

Continuous Improvements in every quarter and every release comes up with a WOW factor, and thus increasing our interests in the product.

What do you dislike most about this product?

Still having a limitations in designing, we have to include plugins if we need some out of box functionality. However, it's improving day by day.

What recommendations would you give to someone considering this product?

If you're a developer, then go with the Appian, it's future of low code automation. If you're a business person, then Appian could provide you the best and fastest business solution of any domain that you're in.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

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Appian Low-Code Automation

Appian Low-Code Automation

What is Appian Low-Code Automation?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Appian Low-Code Automation Ratings

85 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Appian Low-Code Automation?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Content Management Includes collaboration, check-in/check-out, and version control.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Process Library A repository of documented processes which can be accessed for revision.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Low-Code Business Process Management - Enterprise

Appian Low-Code Automation Reviews

Pavan Sri hari G.

Appian features are really cool, They improve well

Likeliness to Recommend

Pros

Thapani S.

Great option for low-code automation

Likeliness to Recommend

Pros

Shweta G.

Present and Future of Low Code Automation

Likeliness to Recommend

Pros

Most Popular Appian Low-Code Automation Comparisons

ServiceNow App Engine

Microsoft Power Apps

OutSystems

Salesforce Lightning Flow

Plant an App

Pega Low-Code BPM

Feature Ratings

Low-Code Automation

Process Workflow Designer

Collaboration

Content Management

Mobile Support

External Application Data Connectors

In-App Automated Workflows

BPMN Compliance

Permissions and Governance

Process Automation Templates

Process Library

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Implementation

Vendor Support

Breadth of Features

Business Value Created