Data Quadrant Awards 2023
Email Backup
SoftwareReviews names Dropsuite Email Backup and Mimecast Sync & Recover as Email Backup Data Quadrant Award Winners.
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Email Backup
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Dropsuite Ltd.
Dropsuite Email Backup
Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.
9.1
Composite
Score
Composite
Score
+97
Emotional
Footprint
Emotional
Footprint
95%
Likeliness to
Recommend
Likeliness
to Recommend
Mimecast Services
Mimecast Sync & Recover
The Mimecast solution, Sync & Recover for Exchange and Office 365, gives you a simple, centralized, streamlined way to recover deleted, corrupted, or stolen email, calendar, and contact data by leveraging a cloud-based archive.
8.9
Composite
Score
Composite
Score
+94
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
BackupAssist
Breadth of Features
Dropsuite Email Backup
Business Value Created
Dropsuite Email Backup
Ease of Customization
Dropsuite Email Backup
Ease of Data Integration
Mimecast Sync & Recover
Ease of IT Administration
Mimecast Sync & Recover
Ease of Implementation
Mimecast Sync & Recover
Product Strategy and Rate of Improvement
Dropsuite Email Backup
Quality of Features
Metallic Backup
Usability and Intuitiveness
Mimecast Sync & Recover
Vendor Support
Dropsuite Email Backup
Vendor Capability Awards
Availability and Quality of Training
BackupAssist
Breadth of Features
Dropsuite Email Backup
Business Value Created
Dropsuite Email Backup
Ease of Customization
Dropsuite Email Backup
Ease of Data Integration
Mimecast Sync & Recover
Ease of IT Administration
Mimecast Sync & Recover
Ease of Implementation
Mimecast Sync & Recover
Product Strategy and Rate of Improvement
Dropsuite Email Backup
Quality of Features
Metallic Backup
Usability and Intuitiveness
Mimecast Sync & Recover
Vendor Support
Dropsuite Email Backup
Other Evaluated Vendors
Cortex I.T. Labs Pty Ltd
BackupAssist
Backup software that saves your servers from ruin. Never suffer from data loss ever again. Use BackupAssist to perform onsite and offsite backups to safeguard your servers.
8.7
Composite
Score
Composite
Score
+95
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Veeam
Veeam Backup for Microsoft 365
Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. With 365,000 + customers worldwide, including 81% of the Fortune 500 and 66% of the Global 2,000.
8.6
Composite
Score
Composite
Score
+87
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
Veritas
Backup Exec
Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.
8.5
Composite
Score
Composite
Score
+91
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
Commvault Systems
Metallic Backup
Powered by Commvault, Metallic delivers enterprise-grade, industry-leading data protection, with the simplicity of SaaS.
8.1
Composite
Score
Composite
Score
+76
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
OpenText Corporation
CloudAlly Microsoft 365 Backup
Enterprise-grade automated Microsoft Office 365 backup and restore for Mail, Calendar, Contacts, Tasks, Groups, Teams, OneDrive, and SharePoint. Protect your business-critical cloud data with our Microsoft 365 Backup.
7.8
Composite
Score
Composite
Score
+72
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
