Data Quadrant Awards 2022
Web and Video Conferencing - Enterprise
SoftwareReviews names BlueJeans Meetings, GlobalMeet Enterprise, Zoho Meeting, Cisco Webex Meetings, GoToMeeting, and Zoom as Web and Video Conferencing - Enterprise Data Quadrant Award Winners.
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Web and Video Conferencing - Enterprise
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Verizon Communications Inc
BlueJeans Meetings
BlueJeans Meetings transforms your video conferencing experience by integrating the industry’s highest-fidelity audio and video performance with incredible productivity features and a comprehensive security toolkit to provide you with a distinct competitive advantage every time you join a meeting.
8.9
Composite
Score
Composite
Score
+96
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Premiere Global Services, Inc.
GlobalMeet Enterprise
GlobalMeet® provides a reliable, high quality video web conferencing service that enables businesses to collaborate across the globe. GlobalMeet’s mobile and desktop applications have flexible connection options to make it easy to start and join meetings, regardless of location.
8.8
Composite
Score
Composite
Score
+99
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Zoho
Zoho Meeting
Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.
8.7
Composite
Score
Composite
Score
+97
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Cisco Systems
Cisco Webex Meetings
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
8.7
Composite
Score
Composite
Score
+93
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
LogMeIn, Inc.
GoToMeeting
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
8.7
Composite
Score
Composite
Score
+94
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
Zoom Video Communications, Inc.
Zoom
Zoom provides modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.
8.7
Composite
Score
Composite
Score
+90
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
GlobalMeet Enterprise
Breadth of Features
TeamViewer Meeting
Business Value Created
BlueJeans Meetings
Ease of Customization
Lifesize Meeting Solutions
Ease of Data Integration
GlobalMeet Enterprise
Ease of IT Administration
BlueJeans Meetings
Ease of Implementation
GlobalMeet Enterprise
Product Strategy and Rate of Improvement
BlueJeans Meetings
Quality of Features
BlueJeans Meetings
Usability and Intuitiveness
BlueJeans Meetings
Vendor Support
GoToMeeting
Vendor Capability Awards
Availability and Quality of Training
GlobalMeet Enterprise
Breadth of Features
TeamViewer Meeting
Business Value Created
BlueJeans Meetings
Ease of Customization
Lifesize Meeting Solutions
Ease of Data Integration
GlobalMeet Enterprise
Ease of IT Administration
BlueJeans Meetings
Ease of Implementation
GlobalMeet Enterprise
Product Strategy and Rate of Improvement
BlueJeans Meetings
Quality of Features
BlueJeans Meetings
Usability and Intuitiveness
BlueJeans Meetings
Vendor Support
GoToMeeting
Other Evaluated Vendors
Dialpad Inc
Dialpad Meetings
Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.
8.7
Composite
Score
Composite
Score
+92
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
TeamViewer
TeamViewer Meeting
TeamViewer Meeting keeps you connected to your contacts and teams through secure videoconferencing and VoIP calls, instant chat, screen sharing, and more across devices and platforms — anywhere you meet. Available as a standalone desktop and mobile app, TeamViewer Meeting is now seamlessly integrated with TeamViewer, empowering teams to work remotely and collaborate closely from anywhere, anytime.
8.7
Composite
Score
Composite
Score
+93
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Google Meet
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
8.6
Composite
Score
Composite
Score
+93
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Adobe Systems
Adobe Connect
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
8.4
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Microsoft Corporation
Microsoft Teams
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
8.4
Composite
Score
Composite
Score
+87
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
Microsoft Corporation
Skype for Business
With one click, anyone can join your online meeting, from any device. You can choose to meet right away, or schedule from Outlook for later. The meeting URL is personalized just for you.
8.2
Composite
Score
Composite
Score
+86
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.