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Security Orchestration, Automation, and Response
SoftwareReviews names Tines, Swimlane Platform, and IBM Security QRadar SOAR as Security Orchestration, Automation, and Response Data Quadrant Award Winners.
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Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset
Software Experience
When distilled down, the software experience is shaped by both the experience with the software
and the relationship with the vendor. Evaluating enterprise software along these two dimensions
provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood
of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor
capabilities (e.g. software implementation, training, customer support, product roadmap) as well as
emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Tines
Tines helps the world's most security-conscious companies automate their repetitive workflows. But how does it actually work?
9.6
Composite
Score
Composite
Score
+100
Emotional
Footprint
Emotional
Footprint
99%
Likeliness to
Recommend
Likeliness
to Recommend
Swimlane
Swimlane is the leader in cloud-scale, low-code security automation. The SOAR solution unlocks the potential of automation beyond the SOC by delivering a low-code platform that serves as the system of record for the entire security organization and enables anyone within the organization to contribute their knowledge and expertise to the protection of the organization. For more information, visit swimlane.com.
8.6
Composite
Score
Composite
Score
+87
Emotional
Footprint
Emotional
Footprint
92%
Likeliness to
Recommend
Likeliness
to Recommend
IBM
IBM Resilient Security Orchestration, Automation and Response (SOAR) Platform (Formerly IBM Resilient SOAR) is the leading platform for orchestrating and automating incident response processes. IBM Resilient SOAR Platform quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.
8.6
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
92%
Likeliness to
Recommend
Likeliness
to Recommend
Availability and Quality of Training
Tines
Breadth of Features
IBM Security QRadar SOAR
Business Value Created
Tines
Ease of Customization
Tines
Ease of Data Integration
Tines
Ease of IT Administration
Tines
Ease of Implementation
Tines
Product Strategy and Rate of Improvement
Tines
Quality of Features
Tines
Usability and Intuitiveness
Tines
Availability and Quality of Training
Tines
Breadth of Features
IBM Security QRadar SOAR
Business Value Created
Tines
Ease of Customization
Tines
Ease of Data Integration
Tines
Ease of IT Administration
Tines
Ease of Implementation
Tines
Product Strategy and Rate of Improvement
Tines
Quality of Features
Tines
Usability and Intuitiveness
Tines
Vendor Support
Tines
Fortinet
Integrated into the Fortinet Security Fabric, FortiSOAR security orchestration, automation and response (SOAR) remedies some of the biggest challenges facing cybersecurity teams today. Allowing security operation center (SOC) teams to create a custom automated framework that pulls together all of their organization's tools unifies operations, eliminating alert fatigue and reducing context switching. This allows enterprises to not only adapt, but also optimize their security process.
8.5
Composite
Score
Composite
Score
+96
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
Siemplify
The Siemplify Security Operations Platform serves as your complete cloud-native security operations workbench - delivering serious orchestration, automation and response firepower. Human and machine fuse to unify disparate security tools for full visibility and context, automate the tedious to free up time for more strategic initiatives, and speed response from hours to minutes.
8.3
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Splunk
Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.
8.0
Composite
Score
Composite
Score
+85
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
FireEye
FireEye Helix offers security orchestration that accelerates and simplifies your threat detection and response process by unifying disparate technologies and incident handling processes into a single console. With your security tools integrated, you can automate routine security tasks and focus on the threats that truly matter.
7.7
Composite
Score
Composite
Score
+85
Emotional
Footprint
Emotional
Footprint
79%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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