Swimlane Customer Reviews 2023

What is Swimlane?

Swimlane Turbine is a breakthrough low-code security automation platform that combines human and machine intelligence to serve as your system of record for security. The Turbine platform strikes the balance of approachable enough for security pro’s without coding experience, but robust enough to solve any security automation use case with ease. Turbine will improve key metrics and help to mature your overall security posture.

Company Details

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Awards & Recognition

Swimlane won the following awards in the Security Orchestration, Automation, and Response category

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Swimlane Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Swimlane.

91 Likeliness to Recommend

97 Plan to Renew

Up 1
Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Swimlane?

5% Negative

0% Neutral

95% Positive

Pros

Transparent
Trustworthy
Acts with Integrity
Generous Negotitation

Feature Ratings

Average 80

Integration Capabilities

88

Collective Analytics Layer

85

Capable of Use Case Development

85

Orchestrate & Automate

84

Case Management

83

Integration with IR Management

83

Dashboards

83

Team Collaboration

82

Feedback Loop

81

Document & Artifact Storage

80

Automated Phishing Handling

80

Vendor Capability Ratings

Average 83

Ease of Implementation

100

Quality of Features

94

Ease of IT Administration

93

Product Strategy and Rate of Improvement

93

Ease of Customization

91

Breadth of Features

90

Availability and Quality of Training

87

Business Value Created

87

Ease of Data Integration

87

Vendor Support

84

Usability and Intuitiveness

82

Swimlane Reviews

thomas r.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Learning curve but great product

Likeliness to Recommend

10 / 10

What differentiates Swimlane from other similar products?

The people, super knowledgable and go the extra mile.

What is your favorite aspect of this product?

Ease of integration and support

What do you dislike most about this product?

Bit of a learning curve without previous experience

What recommendations would you give to someone considering this product?

Don't be afraid to rely on them for support and assistance

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Charges for Enhancements

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jun 2023

Great product, learning curve is manageable

Likeliness to Recommend

8 / 10

Pros

Helps Innovate
Efficient Service
Enables Productivity
Inspires Innovation

Oscar C.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Fantastic and powerful platform, can turn complex

Likeliness to Recommend

8 / 10

What differentiates Swimlane from other similar products?

-Ability to integrate with other platforms out-of-the-box - Heavily customizable

What is your favorite aspect of this product?

Flexibility to write code and develop the functions needed

What do you dislike most about this product?

The complexity to create simple workflows

What recommendations would you give to someone considering this product?

Release more how-to videos and tutorials along with more public documentation

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Cons

Vendor Friendly Policies

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Swimlane

Swimlane

What is Swimlane?

Company Details

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Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Swimlane Ratings

91 Likeliness to Recommend

97 Plan to Renew

Up 1Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Swimlane?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Dashboards Create multiple, custom dashboards tailored to different teams.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Document & Artifact Storage Extensible storage to meet growing needs. The ability to link documents and artifacts to relevant intelligence or other information.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Swimlane Reviews

thomas r.

Learning curve but great product

Likeliness to Recommend

Pros

Cons

Great product, learning curve is manageable

Likeliness to Recommend

Pros

Oscar C.

Fantastic and powerful platform, can turn complex

Likeliness to Recommend

Pros

Cons

Most Popular Swimlane Comparisons

Chronicle SOAR

Splunk SOAR

IBM Security QRadar SOAR

Sumo Logic Cloud SOAR

Cortex XSOAR

FortiSOAR

Up 1
Since last award

Feature Ratings

Integration Capabilities

Collective Analytics Layer

Capable of Use Case Development

Orchestrate & Automate

Case Management

Integration with IR Management

Dashboards

Team Collaboration

Feedback Loop

Document & Artifact Storage

Automated Phishing Handling

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Vendor Support

Usability and Intuitiveness