Data Quadrant Awards 2022
Electronic Medical Records
SoftwareReviews names EpicCare, Netsmart CareRecord, and WebPT EMR as Electronic Medical Records Data Quadrant Award Winners.
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Electronic Medical Records
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
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- vendor capability comparisons
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- business value scores
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- individual feature evaluations
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- emotional connection to products
30+ pages
Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Epic
EpicCare
The award-winning EpicCare EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.
7.6
Composite
Score
Composite
Score
+75
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
Netsmart Technologies, Inc.
Netsmart CareRecord
CareRecord is our flagship Electronic Health Record (EHR) solutions. Combining the functionality of both an EHR and EMR (Electronic Medical Record), our CareRecords (EHRs) lead the health and human services community in functionality, reliability, and ease of use.
7.3
Composite
Score
Composite
Score
+53
Emotional
Footprint
Emotional
Footprint
78%
Likeliness to
Recommend
Likeliness
to Recommend
WebPT
WebPT EMR
The ultimate EMR for physical therapists. You can have it all: compliant documentation, accurate claims, maximized payments, and more time with patients.
7.0
Composite
Score
Composite
Score
+65
Emotional
Footprint
Emotional
Footprint
70%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
WebPT EMR
Breadth of Features
EpicCare
Business Value Created
Netsmart CareRecord
Ease of Customization
Allscripts Professional EHR
Ease of Data Integration
Netsmart CareRecord
Ease of IT Administration
WebPT EMR
Ease of Implementation
Allscripts Professional EHR
Product Strategy and Rate of Improvement
WebPT EMR
Quality of Features
Netsmart CareRecord
Usability and Intuitiveness
Netsmart CareRecord
Vendor Support
Netsmart CareRecord
Vendor Capability Awards
Availability and Quality of Training
WebPT EMR
Breadth of Features
EpicCare
Business Value Created
Netsmart CareRecord
Ease of Customization
Allscripts Professional EHR
Ease of Data Integration
Netsmart CareRecord
Ease of IT Administration
WebPT EMR
Ease of Implementation
Allscripts Professional EHR
Product Strategy and Rate of Improvement
WebPT EMR
Quality of Features
Netsmart CareRecord
Usability and Intuitiveness
Netsmart CareRecord
Vendor Support
Netsmart CareRecord
Other Evaluated Vendors
Allscripts Healthcare Solutions
Allscripts Professional EHR
Allscripts Professional EHR is an Open-platform solution that brings all your information sources into harmony to create an Open, connected community of health. Now your practice will drive care coordination more effectively with other providers and health systems that serve your patients. Add to that convenient e-prescribing and sophisticated workflows that streamline administrative tasks, and you’ll get time back with your patients.
6.9
Composite
Score
Composite
Score
+61
Emotional
Footprint
Emotional
Footprint
73%
Likeliness to
Recommend
Likeliness
to Recommend
Quality Systems
NextGen Healthcare
Tap into our integrated EHR and practice management system. See how your organization can achieve a new level of care and financial success.
6.8
Composite
Score
Composite
Score
+65
Emotional
Footprint
Emotional
Footprint
75%
Likeliness to
Recommend
Likeliness
to Recommend
eClinicalWorks, LLC
eClinicalWorks V11 EHR
The award-winning eClinicalWorks Electronic Health Record (EHR) system is more than just a way for your practice to go paperless.
6.5
Composite
Score
Composite
Score
+52
Emotional
Footprint
Emotional
Footprint
66%
Likeliness to
Recommend
Likeliness
to Recommend
Cerner Corporation
Cerner PowerChart Touch
PowerChart Touch™ supports fast, intuitive and mobile workflows for the physician community by providing access to lab results, patient documentation and current orders while on-the-go via a smartphone or tablet.
6.2
Composite
Score
Composite
Score
+51
Emotional
Footprint
Emotional
Footprint
67%
Likeliness to
Recommend
Likeliness
to Recommend
Athenahealth
athenaClinicals
Our cloud-based EHR service helps you deliver care efficiently with minimal disruption and optimal connection to your patients.
6.0
Composite
Score
Composite
Score
+38
Emotional
Footprint
Emotional
Footprint
70%
Likeliness to
Recommend
Likeliness
to Recommend
MEDITECH
Meditech EHR
MEDITECH’s EHR is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.
5.7
Composite
Score
Composite
Score
+41
Emotional
Footprint
Emotional
Footprint
65%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
