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Data Quadrant Awards 2022

Electronic Medical Records


SoftwareReviews names EpicCare, Netsmart CareRecord, and WebPT EMR as Electronic Medical Records Data Quadrant Award Winners.


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Electronic Medical Records

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Electronic Medical Records Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Epic

EpicCare

The award-winning EpicCare EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.

7.6

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
181Reviews

Netsmart Technologies, Inc.

Netsmart CareRecord

CareRecord is our flagship Electronic Health Record (EHR) solutions. Combining the functionality of both an EHR and EMR (Electronic Medical Record), our CareRecords (EHRs) lead the health and human services community in functionality, reliability, and ease of use.

7.3

Composite
Score

Composite
Score

+53

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
12Reviews

WebPT

WebPT EMR

The ultimate EMR for physical therapists. You can have it all: compliant documentation, accurate claims, maximized payments, and more time with patients.

7.0

Composite
Score

Composite
Score

+65

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
10Reviews

Vendor Capability Awards


Availability and Quality of Training

WebPT EMR

Badge Winner

Breadth of Features

EpicCare

Badge Winner

Business Value Created

Netsmart CareRecord

Badge Winner

Ease of Customization

Allscripts Professional EHR

Badge Winner

Ease of Data Integration

Netsmart CareRecord

Badge Winner

Ease of IT Administration

WebPT EMR

Badge Winner

Ease of Implementation

Allscripts Professional EHR

Badge Winner

Product Strategy and Rate of Improvement

WebPT EMR

Badge Winner

Quality of Features

Netsmart CareRecord

Badge Winner

Usability and Intuitiveness

Netsmart CareRecord

Badge Winner

Vendor Support

Netsmart CareRecord

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

WebPT EMR


Breadth of Features

EpicCare


Business Value Created

Netsmart CareRecord


Ease of Customization

Allscripts Professional EHR


Ease of Data Integration

Netsmart CareRecord


Ease of IT Administration

WebPT EMR


Ease of Implementation

Allscripts Professional EHR


Product Strategy and Rate of Improvement

WebPT EMR


Quality of Features

Netsmart CareRecord


Usability and Intuitiveness

Netsmart CareRecord


Vendor Support

Netsmart CareRecord


Other Evaluated Vendors


Allscripts Healthcare Solutions

Allscripts Professional EHR

Allscripts Professional EHR is an Open-platform solution that brings all your information sources into harmony to create an Open, connected community of health. Now your practice will drive care coordination more effectively with other providers and health systems that serve your patients. Add to that convenient e-prescribing and sophisticated workflows that streamline administrative tasks, and you’ll get time back with your patients.

6.9

Composite
Score

Composite
Score

+61

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

Quality Systems

NextGen Healthcare

Tap into our integrated EHR and practice management system. See how your organization can achieve a new level of care and financial success.

6.8

Composite
Score

Composite
Score

+65

Emotional
Footprint

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

21Reviews

eClinicalWorks, LLC

eClinicalWorks V11 EHR

The award-winning eClinicalWorks Electronic Health Record (EHR) system is more than just a way for your practice to go paperless.

6.5

Composite
Score

Composite
Score

+52

Emotional
Footprint

Emotional
Footprint

66%

Likeliness to
Recommend

Likeliness
to Recommend

11Reviews

Cerner Corporation

Cerner PowerChart Touch

PowerChart Touch™ supports fast, intuitive and mobile workflows for the physician community by providing access to lab results, patient documentation and current orders while on-the-go via a smartphone or tablet.

6.2

Composite
Score

Composite
Score

+51

Emotional
Footprint

Emotional
Footprint

67%

Likeliness to
Recommend

Likeliness
to Recommend

50Reviews

Athenahealth

athenaClinicals

Our cloud-based EHR service helps you deliver care efficiently with minimal disruption and optimal connection to your patients.

6.0

Composite
Score

Composite
Score

+38

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

MEDITECH

Meditech EHR

MEDITECH’s EHR is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.

5.7

Composite
Score

Composite
Score

+41

Emotional
Footprint

Emotional
Footprint

65%

Likeliness to
Recommend

Likeliness
to Recommend

51Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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