Netsmart EHR Customer Reviews 2023

What is Netsmart EHR?

CareRecord is our flagship Electronic Health Record (EHR) solutions. Combining the functionality of both an EHR and EMR (Electronic Medical Record), our CareRecords (EHRs) lead the health and human services community in functionality, reliability, and ease of use.

Company Details

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Awards & Recognition

Netsmart EHR won the following awards in the Electronic Medical Records category

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Netsmart EHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Netsmart EHR.

81 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+61 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Netsmart EHR?

21% Negative

5% Neutral

74% Positive

Pros

Respectful
Transparent
Reliable
Caring

Cons

Less Effective Service
Commodity Features
Vendor's Interest First

Feature Ratings

Average 84

Cloud Hosting

95

Meaningful Use Certification

95

Compliance Tracking

95

Clinical Flow

95

Handwriting Recognition

94

Customer and Relationship Management

90

Appointment Management

84

Medical Charting

84

E-Prescribing

83

Healthcare Reporting and Analytics

81

Lab Integration

80

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of Data Integration

82

Ease of Customization

82

Usability and Intuitiveness

81

Ease of IT Administration

79

Vendor Support

79

Ease of Implementation

79

Business Value Created

77

Product Strategy and Rate of Improvement

76

Breadth of Features

74

Availability and Quality of Training

69

Netsmart EHR Reviews

ARCHITA C.

Role: Industry Specific Role
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Powerful and intuitive

Likeliness to Recommend

89

What differentiates Netsmart EHR from other similar products?

Allows multiple types of insurance and improves outcomes.

What is your favorite aspect of this product?

Accuracy is the best part

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Go for it. You wont regret it.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Efficient Service

Surya S.

Role: Consultant
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Consolidated Health Care Recording App.

Likeliness to Recommend

100

What differentiates Netsmart EHR from other similar products?

Netsmart CareRecord has established an appointment management space, where patients are connected with the required specialists for their health. More so, Netsmart CareRecord includes a claim processor, where insurance bodies are captured on this application.

What is your favorite aspect of this product?

Netsmart CareRecord developed an E-prescribing feature, where online, patients can be medicated and treated. Again,. Netsmart CareRecord has cloud hosting, favorable for accessing the patients details, and for safety.

What do you dislike most about this product?

Netsmart CareRecord has transformed the messy health care industry, through the establishment of a system that captures all details and record them. The many things that a patient requires are done by Netsmart CareRecord like prescription and appointments.

What recommendations would you give to someone considering this product?

Netsmart CareRecord is an automatic tool to recommend, as there are numerous activities that the tool undertakes, electronically, and it eliminates the manual work. Again, Netsmart CareRecord creates safety, and privacy of the patients get maintained.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Himanshu S.

Role: Sales Marketing
Industry: Education
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted May 2021

Decent EHR

Likeliness to Recommend

67

What differentiates Netsmart EHR from other similar products?

Better services provided for most of the data insights.

What is your favorite aspect of this product?

Full of data reports, helps in understanding the scenarios much better

What do you dislike most about this product?

The rate at which features are introduced and over focused on reporting only.

What recommendations would you give to someone considering this product?

A small to mid firm with needs of intrinsic reports on health reports

Pros

Caring
Reliable
Enables Productivity
Trustworthy

Cons

Less Friendly Negotiation
Leverages Incumbent Status
Security Frustrates

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Netsmart EHR

7.6 / 10

Netsmart EHR

7.6 / 10

What is Netsmart EHR?

Company Details

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Awards & Recognition

Data Quadrant Gold Medalist

Emotional Footprint Champion

Data Quadrant Gold Medalist

Netsmart EHR Ratings

81 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+61 Net Emotional Footprint

How much do users love Netsmart EHR?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Meaningful Use Certification Applies to vendors in the United States that is used to define how clinical and patient data can be exchanged between insurers and providers.

Compliance Tracking A tool that creates tasks that allow users to monitor and audit regulatory compliance within a healthcare setting.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Handwriting Recognition Computer-based application that allows for receiving and interpreting illegible handwritten input from sources such as paper, photographs, touch screens etc.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Appointment Management Scheduling tools that assists with booking patient appointments in real-time; includes appointment reminders, requests, and scheduling.

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Healthcare Reporting and Analytics Organizes data into summaries to monitor and assess specific departments. Explores meaningful insights that can be used to understand and improve performance.

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Netsmart EHR Reviews

ARCHITA C.

Powerful and intuitive

Likeliness to Recommend

Pros

Surya S.

Consolidated Health Care Recording App.

Likeliness to Recommend

Pros

Himanshu S.

Decent EHR

Likeliness to Recommend

Pros

Cons

Most Popular Netsmart EHR Comparisons

Epic

MEDITECH Expanse

Oraclecerner Powerchart Touch

NextGen Healthcare

athenaClinicals

Veradigm Professional EHR

Feature Ratings

Cloud Hosting

Meaningful Use Certification

Compliance Tracking

Clinical Flow

Handwriting Recognition

Customer and Relationship Management

Appointment Management

Medical Charting

E-Prescribing

Healthcare Reporting and Analytics

Lab Integration

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training