Netsmart EHR Logo
Netsmart EHR Logo
Netsmart Technologies, Inc.

Netsmart EHR

4.8 /10
Category
Netsmart EHR
4.8 /10

What is Netsmart EHR?

CareRecord is our flagship Electronic Health Record (EHR) solutions. Combining the functionality of both an EHR and EMR (Electronic Medical Record), our CareRecords (EHRs) lead the health and human services community in functionality, reliability, and ease of use.

Company Details


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Netsmart EHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Netsmart EHR.

65 Likeliness to Recommend

80 Plan to Renew

61 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+30 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Netsmart EHR?

36% Negative
4% Neutral
60% Positive

Cons

  • Under Delivered
  • Less Effective Service
  • Vendor's Interest First

Feature Ratings

Average 63

Customer and Relationship Management

69

Cloud Hosting

68

Meaningful Use Certification

68

Compliance Tracking

68

Clinical Flow

68

Medical Charting

68

Healthcare Reporting and Analytics

66

Billing

64

E-Prescribing

64

Lab Integration

63

Appointment Management

60

Vendor Capability Ratings

Average 63

Ease of Customization

66

Quality of Features

66

Ease of Data Integration

66

Usability and Intuitiveness

65

Ease of Implementation

64

Ease of IT Administration

64

Vendor Support

63

Business Value Created

61

Product Strategy and Rate of Improvement

61

Breadth of Features

60

Availability and Quality of Training

56

Netsmart EHR Reviews

Sandra P.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Not effective for the long term care of RCFE setti

Likeliness to Recommend

1 /10

What differentiates Netsmart EHR from other similar products?

It is worse than other products

What is your favorite aspect of this product?

I like that I can have remote access

What do you dislike most about this product?

It’s redundant

What recommendations would you give to someone considering this product?

Don’t do it!

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

ARCHITA C.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Powerful and intuitive

Likeliness to Recommend

9 /10

What differentiates Netsmart EHR from other similar products?

Allows multiple types of insurance and improves outcomes.

What is your favorite aspect of this product?

Accuracy is the best part

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Go for it. You wont regret it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Credible, Organized and Consistent Application

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing