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Netsmart Technologies, Inc.

Netsmart EHR

7.6 / 10
Category

What is Netsmart EHR?

CareRecord is our flagship Electronic Health Record (EHR) solutions. Combining the functionality of both an EHR and EMR (Electronic Medical Record), our CareRecords (EHRs) lead the health and human services community in functionality, reliability, and ease of use.

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Awards & Recognition

Netsmart EHR won the following awards in the Electronic Medical Records category

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Netsmart EHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Netsmart EHR.

81 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

+61 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Netsmart EHR?

21% Negative
5% Neutral
74% Positive

Pros

  • Respectful
  • Transparent
  • Caring
  • Reliable

Cons

  • Less Effective Service
  • Vendor's Interest First
  • Commodity Features

Feature Ratings

Average 84

Cloud Hosting

95

Meaningful Use Certification

95

Compliance Tracking

95

Clinical Flow

95

Handwriting Recognition

94

Customer and Relationship Management

90

Medical Charting

84

Appointment Management

84

E-Prescribing

83

Healthcare Reporting and Analytics

82

Lab Integration

80

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of Customization

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Implementation

79

Ease of IT Administration

79

Vendor Support

79

Business Value Created

77

Product Strategy and Rate of Improvement

76

Breadth of Features

74

Availability and Quality of Training

69

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