MEDITECH Expanse Customer Reviews 2023

What is MEDITECH Expanse?

MEDITECH Expanse is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.

Company Details

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MEDITECH Expanse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MEDITECH Expanse.

65 Likeliness to Recommend

Up 1
Since last award

79 Plan to Renew

Up 3
Since last award

53 Satisfaction of Cost Relative to Value

Up 3
Since last award

Emotional Footprint Overview

+48 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MEDITECH Expanse?

26% Negative

5% Neutral

69% Positive

Pros

Security Protects
Respectful
Client Friendly Policies
Includes Product Enhancements

Cons

Less Transparent
Less Reliable
Less Fair

Feature Ratings

Average 62

Healthcare Reporting and Analytics

65

Lab Integration

65

Patient Portal

65

E-Prescribing

65

Medical Charting

64

Customer and Relationship Management

64

Billing

63

Claims Processing

63

Clinical Flow

59

Evaluation and Management Coding

57

Appointment Management

52

Vendor Capability Ratings

Average 63

Business Value Created

69

Ease of Implementation

67

Availability and Quality of Training

65

Quality of Features

65

Vendor Support

63

Breadth of Features

62

Ease of Customization

60

Ease of IT Administration

60

Product Strategy and Rate of Improvement

60

Ease of Data Integration

59

Usability and Intuitiveness

59

MEDITECH Expanse Reviews

Danielle C.

Role: Finance
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Great program

Likeliness to Recommend

8 / 10

What differentiates MEDITECH Expanse from other similar products?

It really is a great system

What is your favorite aspect of this product?

there are alot of benefits to getting this program

What do you dislike most about this product?

nothing i can think of

What recommendations would you give to someone considering this product?

It provides alot of information if you need additional info. It is very secure and overall a great program

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Alyssa E.

Role: Student or Academic
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Disappointing software

Likeliness to Recommend

3 / 10

What differentiates MEDITECH Expanse from other similar products?

It is not differentiated

What is your favorite aspect of this product?

I don’t have a favorite aspect I do not enjoy the software

What do you dislike most about this product?

Very old fashioned and difficult to use

What recommendations would you give to someone considering this product?

Don’t purchase this software

Pros

Includes Product Enhancements
Appreciates Incumbent Status

Cons

Less Friendly Negotiation
Security Frustrates
Less Generous

Katie C.

Role: Consultant
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2021

I would not recommend Meditech.

Likeliness to Recommend

4 / 10

What differentiates MEDITECH Expanse from other similar products?

It's significantly more difficult to use and less intuitive than Epic.

What is your favorite aspect of this product?

Honestly, none.

What do you dislike most about this product?

Almost everything.

What recommendations would you give to someone considering this product?

I would choose a different EMR like Epic as a medical provider if ever given the option.

Pros

Trustworthy
Respectful
Security Protects

Cons

Under Delivered
Less Transparent
Less Friendly Negotiation

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MEDITECH Expanse

MEDITECH Expanse

What is MEDITECH Expanse?

Company Details

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MEDITECH Expanse Ratings

65 Likeliness to Recommend

Up 1Since last award

79 Plan to Renew

Up 3Since last award

53 Satisfaction of Cost Relative to Value

Up 3Since last award

Emotional Footprint Overview

+48 Net Emotional Footprint

How much do users love MEDITECH Expanse?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Healthcare Reporting and Analytics Organizes data into summaries to monitor and assess specific departments. Explores meaningful insights that can be used to understand and improve performance.

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Billing Systematic invoicing system includes time capture, expense tracing and of billing claims for services rendered such as testing, treatments, and procedures.

Claims Processing Indicates a care cost data associated with health insurance and health care providers.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Evaluation and Management Coding A process that supports medical billing in the United States and is used to obtain reimbursement from Medicare and Medicated programs.

Appointment Management Scheduling tools that assists with booking patient appointments in real-time; includes appointment reminders, requests, and scheduling.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

MEDITECH Expanse Reviews

Danielle C.

Great program

Likeliness to Recommend

Pros

Alyssa E.

Disappointing software

Likeliness to Recommend

Pros

Cons

Katie C.

I would not recommend Meditech.

Likeliness to Recommend

Pros

Cons

Most Popular MEDITECH Expanse Comparisons

Epic

Oraclecerner Powerchart Touch

NextGen Healthcare

athenaClinicals

Veradigm Professional EHR

WebPT EMR

Up 1
Since last award

Up 3
Since last award

Up 3
Since last award

Feature Ratings

Healthcare Reporting and Analytics

Lab Integration

Patient Portal

E-Prescribing

Medical Charting

Customer and Relationship Management

Billing

Claims Processing

Clinical Flow

Evaluation and Management Coding

Appointment Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Availability and Quality of Training

Quality of Features

Vendor Support

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness