Data Quadrant Awards 2021

eForms


SoftwareReviews names Paperform, Wufoo, and WPForms as eForms Data Quadrant Award Winners.


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eForms

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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eForms Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Paperform Pty. Ltd

Paperform

Paperform is an online platform that enables anyone to create online forms or product pages quickly, intuitively, and to brand them as they like, all without writing code.

9.1

Composite
Score

Composite
Score

+96

Emotional
Footprint

Emotional
Footprint

95%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
20Reviews

WPForms LLC

WPForms

WPForms is the most beginner friendly WordPress form builder plugin. Our drag and drop form builder let's you create beautiful forms for your website in minutes.

8.6

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
12Reviews

SurveyMonkey

Wufoo

Build custom online forms that you can use to collect data, payments and to automate your workflows.

8.3

Composite
Score

Composite
Score

+91

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
10Reviews

Vendor Capability Awards


Availability and Quality of Training

FormAssembly

Badge Winner

Breadth of Features

WPForms

Badge Winner

Business Value Created

Paperform

Badge Winner

Ease of Customization

Wufoo

Badge Winner

Ease of Data Integration

Paperform

Badge Winner

Ease of IT Administration

Paperform

Badge Winner

Ease of Implementation

Paperform

Badge Winner

Product Strategy and Rate of Improvement

Paperform

Badge Winner

Quality of Features

WPForms

Badge Winner

Usability and Intuitiveness

WPForms

Badge Winner

Vendor Support

Paperform

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

FormAssembly


Breadth of Features

WPForms


Business Value Created

Paperform


Ease of Customization

Wufoo


Ease of Data Integration

Paperform


Ease of IT Administration

Paperform


Ease of Implementation

Paperform


Product Strategy and Rate of Improvement

Paperform


Quality of Features

WPForms


Usability and Intuitiveness

WPForms


Vendor Support

Paperform


Other Evaluated Vendors


Google

Google Forms

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

8.2

Composite
Score

Composite
Score

+84

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

142Reviews

Zoho

Zoho Forms

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

8.2

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

56Reviews

123FormBuilder

123FormBuilder

123FormBuilder is a versatile and user-friendly web form builder that helps organizations and individuals in over 185 countries build forms, surveys, polls, and quizzes without having to write a single line of code. More than 1.9 million users utilize 123FormBuilder to collect data, optimize internal processes and complete payments online. You can select from a variety of third-party apps and payment gateways that you can integrate with your web form, such as PayPal, MailChimp, Square, Stripe, Authorize.Net, SalesForce, and the list goes on.

8.1

Composite
Score

Composite
Score

+84

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

11Reviews

FormAssembly

FormAssembly

FormAssembly is an all-in-one web form building and data collection platform. With the combination of our easy-to-use form builder, robust integration to Salesforce, and high security and compliance standards, companies are able to save time, money, and effort in their day-to-day processes and get the maximum benefit out of the data they collect.

8.0

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

Formstack, LLC

Formstack

With Formstack, businesses and teams of all types and sizes can easily create online forms to automate repetitive business processes and gain rich insights. Quickly and easily create custom forms, feed data into digital documents, and collect eSignatures to streamline your workflow automation. Formstack's platform brings all our workplace productivity products together into one, integrated solution.

7.7

Composite
Score

Composite
Score

+73

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

Ricoh USA

Ricoh eForms Manager

RICOH eForms Manager is a dynamic solution that simplifies the electronic forms process – giving you the tools to quickly create new forms, build out existing forms, determine routing rules, establish workflow automation and more.

7.6

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

50Reviews

Jadu

Jadu XForms Professional

Continuum XFP is a powerful, secure and flexible eForms solution that provides non-technical tools to build online forms. Build efficiency into your services by connecting with your customers. Intelligent eForms on all devices, providing rapid service transformation with flexible integration.

7.6

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

Microsoft

Microsoft Forms

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

7.5

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

28Reviews

JotForm, Inc.

JotForm

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

7.3

Composite
Score

Composite
Score

+77

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

30Reviews

Typeform

Typeform

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

7.3

Composite
Score

Composite
Score

+67

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

Versivo Inc

Versiform

Versiform is a cloud-based eForm solution thils at allows government and commercial organizations to efficiently transform paper-based processes to the web. Versiform helps its users collect better data and streamline operations through tracking, auditing and reporting, without having to invest in IT infrastructure or software developers.

7.1

Composite
Score

Composite
Score

+66

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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