Microsoft Forms
What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
Up
2
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Efficient Service
- Respectful
- Effective Service
- Fair
Feature Ratings
Mobility
Security
Electronic Signatures
Field Configuration and Customization
Data Analysis and Survey Function
Version Management
Drag and Drop Design
Workflow Automation
APIs and Integration
State Transformation
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Quality of Features
Ease of Data Integration
Business Value Created
Ease of IT Administration
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews
Anthony M.
- Role: C Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
Good alternative to Google Forms
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Simple integration with the rest of the MS suite of products, ease of manipulation in desktop and mobile formats, easily accessible as part of Office365
What is your favorite aspect of this product?
Ready display of survey analytics when I review response progress of a form
What do you dislike most about this product?
Would like to have more flexibility to adjust the layout for a better aesthetic. Limited adjustability on this front
What recommendations would you give to someone considering this product?
It's a great alternative to the many options available in the marketplace. Make a ton of sense if you are already a MS shop, since it works seamlessly with the MS suite of products.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects

Daniel G.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jan 2023
Easy way to create forms
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Unlike other tools, it is unique in that it allows you to share forms with your organization's groups and team members. In addition, it is a great solution to support sustainable work. Data can be easily retrieved and data analysis and trending is possible.
What is your favorite aspect of this product?
What I like the most about this tool is that MS Forms has a fairly lightweight design, is easy for end users to use, and can also be integrated via Power Automate and other tools. From what we can tell, this product is very comfortable.
What do you dislike most about this product?
In my personal opinion, I can say that since I have been using this tool, I have not found any flaws, as it is very easy to create survey forms and collect data very quickly.
What recommendations would you give to someone considering this product?
We recommend this tool as it has multiple options for analyzing the collected data. This is a great tool for small organizations and startups to get an overview of customer feedback.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service

Beka T.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Jan 2023
Features disappoint, but other way its great
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
have not seen other software before
What is your favorite aspect of this product?
easy and connected to microsoft
What do you dislike most about this product?
way to be flexible
What recommendations would you give to someone considering this product?
add more features
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features