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Microsoft Corporation

Microsoft Forms

8.5 / 10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the eForms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

87 Likeliness to Recommend

Up 2
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

3% Negative
4% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Effective Service
  • Fair

Feature Ratings

Average 82

Mobility

87

Security

85

Electronic Signatures

83

Field Configuration and Customization

82

Data Analysis and Survey Function

82

Version Management

82

Drag and Drop Design

82

Workflow Automation

81

APIs and Integration

81

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Usability and Intuitiveness

86

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

82

Business Value Created

82

Ease of IT Administration

82

Breadth of Features

81

Vendor Support

80

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Microsoft Forms Reviews

Anthony M.

  • Role: C Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Good alternative to Google Forms

Likeliness to Recommend

9 / 10

What differentiates Microsoft Forms from other similar products?

Simple integration with the rest of the MS suite of products, ease of manipulation in desktop and mobile formats, easily accessible as part of Office365

What is your favorite aspect of this product?

Ready display of survey analytics when I review response progress of a form

What do you dislike most about this product?

Would like to have more flexibility to adjust the layout for a better aesthetic. Limited adjustability on this front

What recommendations would you give to someone considering this product?

It's a great alternative to the many options available in the marketplace. Make a ton of sense if you are already a MS shop, since it works seamlessly with the MS suite of products.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Daniel G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy way to create forms

Likeliness to Recommend

9 / 10

What differentiates Microsoft Forms from other similar products?

Unlike other tools, it is unique in that it allows you to share forms with your organization's groups and team members. In addition, it is a great solution to support sustainable work. Data can be easily retrieved and data analysis and trending is possible.

What is your favorite aspect of this product?

What I like the most about this tool is that MS Forms has a fairly lightweight design, is easy for end users to use, and can also be integrated via Power Automate and other tools. From what we can tell, this product is very comfortable.

What do you dislike most about this product?

In my personal opinion, I can say that since I have been using this tool, I have not found any flaws, as it is very easy to create survey forms and collect data very quickly.

What recommendations would you give to someone considering this product?

We recommend this tool as it has multiple options for analyzing the collected data. This is a great tool for small organizations and startups to get an overview of customer feedback.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Beka T.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Features disappoint, but other way its great

Likeliness to Recommend

9 / 10

What differentiates Microsoft Forms from other similar products?

have not seen other software before

What is your favorite aspect of this product?

easy and connected to microsoft

What do you dislike most about this product?

way to be flexible

What recommendations would you give to someone considering this product?

add more features

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

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